Bheki Cele goes back to basics and operates the phone at 10111 call centre

Bheki Cele goes back to basics and operates the phone at 10111 call centre

- Police Minister Bheki Cele that answered the call's at the 10111 call centre

- The footage was released and it is quiet funny

- Clele was extremely concerned about the high number of prank calls

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A caller to the police’s 10111 emergency call centre never expected to hear the voice he did on the other side of the phone. On Tuesday a call was made to the call centre and it was Police Minister Bheki Cele that answered the call.

“No‚ it’s not a prank‚ you are speaking to me‚” Cele tells the caller‚ who is seemingly in disbelief.

“Stomach in, chest out” is a chant that people will always remember Minister Cele making. The Minister handling the emergency call very well, informing the caller to head to the nearest police station and open a case.

Briefly.co.za learnt that one thing he did that very seldom operators do in the call centre, Minister Cele, gave out his personal cellphone number.

“If they don’t help you‚ I can give you my private cell number so you can appeal to me if they don’t help you at the police station‚” Cele says‚ before sharing his number.

Minister Cele did not only answer one call, according to his spokesperson, Nonkululeko Phokane, the minister had assisted in taking a number of calls.

“He also attended to a call from a doctor who was requesting an ambulance‚” said Phokane.

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With the high call volumes the emergency call centre receives, Phokane said that Cele was impressed in the way in which the centre operated.

There was, however, once concern that the minister expressed. He noticed there was a large number of pranks calls that were received. He did comment that he was lucky to not have personally received one, reported TimesLIVE.

“When people make prank calls‚ they commit a crime‚” said Phokane‚ explaining that it meant someone else who needed help was possibly blocked from going through to the centre.

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Source: Briefly.co.za

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