SARS’ e-filing system has received a lot of negative publicity recently following a claim that it could cost approximately R1 billion for software maintenance and upgrades.
Based on the findings from the Nugent Commission, the situation was exacerbated due to SARS’ commissioner Tom Moyane’s choice to delay the upgrade implementation in 2014.
SARS recently made the strategic decision to task their Chief Officer for Digital Information Services and Technology, Mmamathe Makhekhe-Mokhuane, with clarifying the current state of affairs and allay concerns.
Sadly, it seems a decision that has backfired dramatically based on the interview conducted.
In it, Makhekhe-Mokhuane offers an incoherent and confusing account of the situation.
When probed on the exact state of the IT infrastructure, she commented vaguely on outsourcing within departments such as cleaning.
She also referenced the fact that many of the individuals being outsourced are black.
The bemused news anchor then responds to ask how those points relate to the IT crisis and Makhekhe-Mokhuane then asks her for protection “from herself”.
The controversial interview has sparked fierce reaction on social media. Some feel it points to a lack of media training while others suggest the Chief Officer may have been intoxicated.
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