- Momentum caves in to pressure from the public and agreed to pay out a widow from Durban’s R2.4 million policy
- The company had made headlines after declining to pay out the policy, claiming that they had not been made aware of the victim's unrelated health issues
- The companies CEO Meyer has received criticism for being insensitive in an interview with Radio 702
Insurance giant Momentum has caved to pressure from the media and public and agreed to pay widow Denise Ganas her money.
Briefly.co.za had reported earlier that Momentum found themselves in hot water after they had refused to pay out a life insurance claim. The company refused to pay out R2.4 million to Nathan Ganas' wife after he was murdered protecting his wife from hijackers.
According to Momentum, they couldn’t pay out the insurance claim because Nathan failed to declare that he had high blood sugar levels, according to a report by The South African.
A recent radio interview by Hillie Meyer, CEO of Momentum, just made matters worse for the company.
South Africans have been outraged about Momentum's refusal to pay since it came to light. When Meyer spoke to Eusebius McKaizer on Radio 702, he made matters worse as his response was seen as 'insensitive'.
Disgusted with the lack of sympathy and empathy shown by Meyer and Momentum listeners took to social media to voice their anger. Even Eusebius found it difficult to contain his displeasure during the interview. He called it the 'worst PR defence he’s ever heard from a company'. While Momentum gave a refund to the Ganas family and let them keep the R50 000 cash benefit they at first demanded back, South Africans are not impressed.
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