- A gogo says she has tried to obtain an ID document three times but it is difficult because she has no birth certificate
- She needs an ID in order to draw her disability grant
- Until then, she is forced to live in substandard conditions
Briefly.co.za has learned of a gogo in Khayelitsha named Nontizana Hezell September who says she has been failed by government.
According to September, she is disabled but cannot receive her disability grant because she has no ID. She has tried multiple times to obtain one, but she says Home Affairs has been reluctant to help her.
While Home Affairs drags its feet in providing September with the documents she needs, she is forced to live in substandard housing and make use of a pit toilet.
September has applied for an ID three times, and each time has been unsuccessful. This is reportedly because she does not have a birth certificate. However, it is difficult for September to make these visits to Home Affairs to resolve the problem, because she is 66 years old and disabled.
Until she does so, however, September will not be able to draw her disability grant. This places her in a difficult position, and a source close to September says government officials have not tried hard enough to help her.
Home Affairs did not respond when Briefly.co.za reached out for comment.
September is not the only South African who is forced to struggle due to problems in obtaining necessary ID documents. Several others have complained of similar challenges, especially when they lack birth certificates or when their legal guardians have a different surname to them.
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