- A cashier was caught on video arguing with an angry customer
- The man is then seen punching her in the face, not caring about her being eight months pregnant
- The lady has since opened up about the harrowing incident after the footage surfaced online
Last month on 9 September, Zimkhitha Xhalabile was assaulted by an angry customer at Shoprite in Broadway Mall, Lwandle.
Xhalabile, who hails from New Village in Nomzamo, works as a cashier at the Shoprite, Briefly.co.za gathered.
Detailing what happened to GroundUp, Xhalabile explained she had just closed her till when a rude customer approached.
He told the eight months pregnant cashier that she was still there and she should assist and respect the customer.
Despite Xhalabile going on to scan the customer's goods, the two continued to fight, before the situation escalated.
CCTV footage of the incident then shows the man punching the heavily pregnant cashier before a security guard - who witnessed the entire fight - stepped in to help her.
Xhalabile added: "I had to call my husband for him to take me to the hospital then later to the police station to open a case. Shoprite … did not apprehend the man who assaulted me. He was escorted out by the security.”
The assaulted cashier claimed she was given four days off to "face her demons" and to get over what happened. She revealed she got counselling once but was denied more time off because she was going on maternity leave soon.
Shoprite has since responded to GroundUp’s questions, dubbing it "unfortunate" that the customer physically attacked the cashier.
The man has reportedly been banned from the premises in the future and Shoprite revealed they took steps to help Xhalabile deal with the trauma.
According to Shoprite, she was asked to return to work based on the counsellor's evaluation.
“She was off duty for just over a week after the incident and to assist her in dealing with the trauma, during this time also received counselling arranged by the company and was rescheduled to work again based on the counsellor’s recommendation for her to resume duties.”
South Africans were outraged over the footage and they called out the security guard for not stepping in earlier.
Anele Mgcini Mdolomba commented: "Is that a security guard casually folding his hands?"
Charlene Cross added: "That security guard needs to be brought to book, he stood there and did sweet bugger all, the woman was protected by another woman, that's the problem in the country, men think it's okay to hit woman, WTF!!!"
Simangaliso Zwane said: "Must be feeling like a real man now..."
Take a look at the video below:
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