Explainer: SA's internet slow after undersea cables break down

Explainer: SA's internet slow after undersea cables break down

- If you have been wondering why the internet is terribly slow recently, here's your answer

- Two key undersea cables that link Mzansi to the global internet have failed

- Customers of hosts such as Openserve, Axxess and Afrihost have also been affected

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Two undersea cables near Gabon and the Congo have failed, resulting in slow internet for South Africans.

Business Insider reports that the South Atlantic 3/West Africa and the West Africa Cable System have encountered breakdowns.

The cables connecting the nation to the global internet have been hit by unusual failures. Axxess reports that the South Atlantic 3/West Africa submarine cable links Portugal and Spain to SA and several West African nations.

READ ALSO: Gordhan: It'll take a long time to repair damage done at Eskom

The West Africa Cable System links South Africa to the United Kingdom and has experienced a breakdown of the coast of Congo.

Openserve addressed the situation, which saw users experiencing extremely slow internet speed, in a statement:

"The unusual and simultaneous dual cable break has resulted in customers, that are connected to Openserve’s global capacity clients, experiencing reduced speed on international browsing. International voice calling and mobile roaming has also been impacted. Openserve appreciates the patience of all affected clients and their customers as undersea cable infrastructure repairs are complex and can be time consuming."

The company has confirmed 'resources' have been made available to assist wherever possible with the breakdowns, Briefly.co.za gathered.

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Source: Briefly.co.za

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