- DStv has come under fire once again with subscribers questioning why their monthly payments haven't decreased
- With sporting events cancelled, viewers have been demanding a decrease in their monthly instalments
- A petition, signed by over 200 000 subscribers, has been urging the company to give customers a break
DStv has been in the spotlight recently with irate consumers wondering why their instalments haven't been lowered despite the lack of live sports events.
Over 200 000 subscribers have signed a petition demanding a discount on the satellite service's monthly payments.
The company is now facing the daunting task of responding to subscribers, who are all feeling the pinch due to the Covid-19 lockdown.
Sfiso J Gwala, who started the petition, questioned why other African nations had received discounts but not SA.
“DStv drops prices for the rest of Africa, except South Africa, and now this. We’re being taken for granted here.”
Briefly.co.za reported that MultiChoice had run out of new episodes of local shows, like Isibaya and Gomora, to air during lockdown due to the restrictions.
South Africa have also voiced their irritation on social media with the hashtag #DstvMustFall.
IOL reports that MultiChoice provided viewers with free upgrades during lockdown, commenting that.
“The company is always looking to provide great value-adds for customers at various time of the year, most recently during the current Covid-19 period, which includes channels being opened up to more customers at lower DStv bouquets and pop-up channels.”
However, this seemed to do little to impress viewers, who continue to voice their dismay online. Take a look at just a few of the many complaints below.
Enjoyed reading our story? Download BRIEFLY's news app on Google Play now and stay up-to-date with major South African news!