UIF reveals massive 444 000 email backlog and claims of looting

UIF reveals massive 444 000 email backlog and claims of looting

- The Unemployment Insurance Fund has revealed that it has a massive backlog of emails and claims of looting

- The UIF told Scopa that it is only able to answer 10% of the 30 000 calls its receives on average per day

- This lack of capacity has led to deceased people getting paid as well as UIF employees receiving Covid-19 relief payments

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The Unemployment Insurance Fund has been hauled over the coals by the National Standing Committee on Public Accounts (Scopa). The UIF reported to Scopa that it had a massive backlog of 444 000 emails and claims have been made of massive looting.

Scopa was accompanied by the Portfolio Committee of Employment and Labour on Friday who were concerned that the UIF were severely understaffed, particularly in their call centres where emails, application and calls from members of the public are dealt with.

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On average the UIF receives 30 000 calls per day but can only deal with 10% of them, 3000, which has a massive negative effect on its ability to service the public.

This crucial lack of capacity in the UIF's call centre, which is responsible for dispersing funds has resulted in Covid-19 funds allegedly being given to deceased people, inmates, SANDF members, foreign nationals who do not have legal rights to be in the country and even UIF employees according to News24.

Scopa wants the Department of Employment and Labour to look into sourcing a new integrated system to avoid the issues which have come to light during the lockdown.

Zovuyo Veronica Mente was present when Scopa grilled the UIF. Photo credit: Facebook/EFF BCMM Region
Zovuyo Veronica Mente aims to sort out the issues plaguing the UIF, she was present during the Scopa meeting. Photo credit: Facebook/EFF BCMM Region
Source: Facebook

Earlier, Briefly.co.za reported that EFF leader Julius Malema has vowed to take nationwide action against companies that have claimed from the UIF and not yet paid out employees.

Speaking during a media briefing in Braamfontein, Malema called upon workers to contact the party and report companies that have been withholding the funding or not paying the UIF itself.

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Malema also committed the EFF Labour Desk to conduct nationwide visits to ensure a quota of at least 60% South Africans are employed by businesses:

"The EFF Labour Desk in all parts of South Africa will visit different establishments to ensure that the employment of a minimum 60% South Africans is a reality."

In other news, Economic Freedom Fighter leader Julius Malema has drawn the ire of South Africans after his press briefing on Monday.

The notion that only 60% of a companies workforce should be South African citizens has riled numerous people amid the current job crisis.

Many felt that the EFF was so intent on focusing on the rights of foreign nationals in the country that the plight facing locals has lost its importance.

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Source: Briefly.co.za

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