- Monarch of the Zulu Nation, Zulu King Goodwill Zwelithini, has instructed his legal counsel to sue insurance company, MiWay, for damaged over a leaked telephonic conversation
- It has been three weeks since the incident which saw the king interrupted in an important meeting with the ANC NEC by a cold sales call on his mobile phone
- Negotiations between the involved parties to find a settlement have seemingly broken down forcing the royal family to pursue legal action
Attorney for King Goodwill Zwelithini, Theasen Pillay, has been asked to formulate damages on behalf of the monarch following what is described by the king as “disobedient, disrespectful and contemptible means by which a protected recording of the conversation between a MiWay sales consultant and His Majesty was dissimilated from the control of MiWay.”
If you think that is a mouthful, consider that just a small indication of how displeased the royal family is about the whole distasteful affair. An amount has yet to be decided upon for the damages to be brought against the insurance company.
Briefly.co.za reported the story when it first broke, and also updated readers subsequently on how the incident had even attracted the attention of parliament and brought about hopes that this event might help strengthen the resolve to make spam calling illegal in South Africa which is among the top five countries worldwide when it comes to people receiving unsolicited calls.
The recorded conversation‚ leaked on social media‚ begins with the sales rep addressing Zwelithini by his first name, for which the king then reprimands him.
Pillay said this weekend that Zwelithini did not have an issue with the content of the recording but was offended by the "unbecoming and overtly disrespectful means" in which the company had operated in having contravenes the Protection of Personal Information Act.
Pillay reportedly received a copy of MiWay's written response to the Information Regulator‚ tasked with investigating whether the insurance firm contravened the Protection of Personal Information Act just two days before issuing the statement this weekend.
"Discussions between the parties have since broken down‚ with His Majesty taking the view that MiWay have no regard for the sanctity‚ responsibility and respect for protected private information. His Majesty is also of the view that MiWay has no regard for transparency and are deliberately circumventing‚ what is seemingly a simple enquiry‚" said Pillay said adding that common sense would dictate that MiWay could have used its advanced computer security systems to ascertain the circumstances surrounding the leak.
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The attorney explained that to his knowledge MiWay hadn’t opened a criminal charge despite claiming that it had been a victim of rogue activity but was yet to report on how the recording was leaked and if any internal disciplinary measures were taken against the sales rep. "As we enter the third week after the incident‚ MiWay has still not reported on the exact circumstances as to how the recording came to be leaked," said Pillay.
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