SARS contact number, locations, operating hours, eFiling
The service delivery industry is one of the sectors that have greatly been affected by the wave of COVID-19. Most of them have had to device other means of ensuring that operations go as usual. The South African Revenue Services has made it easier for South Africans to access its services by making SARS contact number rolled out to the public. You might want to read on to be more knowledgeable about the details.
Source: UGC
The South African Revenue Services is the service that is in charge of revenue. The body has embraced technology to enhance its service delivery, especially during this time where operations have been interfered with. If you are a taxpayer, you ought to be familiar with the SARS contact number to ensure that you can access the services that it provides.
SARS contact
On 9th April 2020, the South African Revenue Services rolled out a notice that taxpayers could access the services of the body without physically showing up at the offices. This includes the submission of the required documents. The taxpayers have also been encouraged to use the contact details of the regions that they are located in.
Region 1
This region covers the better part of Gauteng province, including areas like the Greater Johannesburg region, West Rand, East Rand, and Mpumalanga. Taxpayers in this region can reach out through the following contact details:
- Physical address: St Austell Street, Mackinnon Crescent, New Redruth, Alberton, 1449
- Postal address: Private Bag x15, Alberton, 1450
- Tax payers' email address: Contact.central@sars.gov.za
- Registered tax practitioners' email address: pcc.central@sars.gov.za
- Taxpayers' fax: 0102085005
- Registered tax practitioners' fax: 010 208 5004
Region 2
This region covers the northern part of Gauteng, and it includes Limpopo, Pretoria, Centurion, and the North West region. Individuals in this region can access the tax services through any of these contact details:
- Physical address: 7 Protea Street, Centurion, Pretoria, 0157
- Postal address: PO Box 436, Pretoria, 0001
- Taxpayers' email address: Contact.north@sars.gov.za
- Registered tax practitioners' email address: pcc.north@sars.gov.za
- Taxpayers' fax: 0126706880
- Registered tax practitioners' fax: 010 208 5003
Region 3
Source: UGC
This region covers the Eastern Cape region and Kwa-Zulu. Taxpayers can reach out to the offices through any of the following contact details:
- Physical address: 201 Dr Pixley KaSeme Street, Durban, 4001
- Postal address: PO Box 921, Durban, 4000
- Taxpayers' email address: Contact.east@sars.gov.za
- Registered tax practitioners' email address: pcc.east@sars.gov.za
- Taxpayers' fax: 0313286018
- Registered tax practitioners' fax: 010 208 5005
Region 4
This region encompasses the Free State, Northern Cape region, and the Western Cape region. Citizens can access SARS services through any of the following contact details:
- Physical address: Corner of Teddington &, De Lange Road, Bellville, 7530
- Postal address: Private Bag x11, Bellville, 7530
- Taxpayers' email address: Contact.south@sars.gov.za
- Registered tax practitioners' email address: pcc.south@sars.gov.za
- Taxpayers' fax: 0214138905
- Registered tax practitioners' fax: 010 208 5006
What are SARS working hours?
If you need to go to the offices physically, you ought to be aware of the operating hours. That way, you can proceed to book an appointment.
SARS head office
The trading hours of the head office are between 9:00 am and 4:00 pm on weekdays. The offices do not operate over the weekends or on public holidays.
SARS Durban
If you are within Durban and wish to visit the offices, it is essential to note that the SARS Durban trading hours are between 8:00 am and 4:00 pm every weekday, apart from Wednesdays, when the offices operate between 9:00 am and 4:00 pm.
SARS Umhlanga
The operating hours for the offices in Umhlanga are between 8:00 am and 4:00 pm on weekdays and 9:00 am and 4:00 pm on Wednesdays.
SARS Pinetown
The operating hours of the offices in this region are 8:00 and 16:00 on weekdays. However, on Wednesdays, the business hours are between 9:00 am and 4:00 pm.
READ ALSO: Documents needed to start a business in South Africa
SARS Alberton
The working hours for the offices serving this area is between 8:00 am and 4:00 pm for weekdays and 9:00 am and 4:00 pm for Wednesdays.
SARS Newcastle
The working hours for the offices in this area are between 8:00 am and 4:00 pm for weekdays and 9:00 am and 4:00 pm for Wednesdays.
SARS Pietermaritzburg
The working hours for the offices are between 8:00 am and 4:00 pm for weekdays and 9:00 am and 4:00 pm for Wednesdays.
SARS Port Shepstone
The operating hours for these offices are between 8:00 am and 4:00 pm for weekdays and 9:00 am and 4:00 pm for Wednesdays.
READ ALSO: How does VAT registration work?
SARS Richards Bay
The operating hours for these offices is between 8:00 am and 4:00 pm for weekdays and 9:00 am and 4:00 pm for Wednesdays.
SARS eFiling
Source: Twitter
SARS eFiling is a free and secure online self-service platform that allows taxpayers to file tax returns and submit declarations that are related to tax. One can easily access the services of this platform through the SARS MobiApp, which is available on the Google Play Store and App Store.
SARS eFiling contact number
If you happen to encounter mishaps with the self-service platform, you can seek help through the SARS contact centre number: 0800 00 SARS (7277). You will be required to provide your session ID, after which an agent will call you back and take you through the terms and conditions.
FAQs
These are some of the questions that you could refer to in case you need assistance.
How can I get my SARS number?
If you are a registered taxpayer and you have forgotten your number, you can access it by logging in to your eFiling account. Alternatively, you can access it through the SARS contact centre by calling 0800 00 7277. Ensure to have your national identification card since the agent will require you to provide details for authentication. You can also visit a SARS branch or use the MobiApp if you are a registered taxpayer.
How do I get my tax number from SARS first time?
You can register through the SARS eFiling platform, which will issue you with a tax number. Alternatively, you can register through any of the branches in the country.
Can SARS call me back?
If you need help with your tax, you can ask an agent to call you back.
Is SARS open on Saturdays?
Naturally, the branches do not operate on weekends. However, on special occasions where deadlines have to be met, the rule is compromised.
READ ALSO: Legal documents required as proof of residence South Africa
How do I contact SARS?
You can reach out through the contact centre telephone number: 0800 00 7277 between 8:00 am and 5:00 pm South African time. Alternatively, you can use the contact details of the region that you are in. International callers can reach out through +27 11 602 2093 between 8:00 am and 4:00 pm South African time.
How do I get my first tax number from SARS?
You can acquire your tax number by registering on eFiling or in any of the branches in the country. You will require to have your national identification card during the process.
READ ALSO: VAT registration requirements list in South Africa 2020
Does SARS have a toll free number?
The SARS contact centre telephone number is toll-free. However, you ought to call within the operating hours for your request to be solved.
If you have been experiencing issues regarding taxes, these details of the SARS contact number ought to come in handy in helping you fix your issue. You do not need to visit the offices physically. However, for the best results, you ought to ensure that you call within the stipulated operating hours.
READ ALSO:
- Updated: tax brackets South Africa 2020
Source: Briefly News
