Aramex South Africa 2022: Here is everything you need to know

Based in Dubai, United Arab Emirates, Aramex has over 17,000 employees worldwide in over 65 countries. One of the countries the company operates in is South Africa, whereby Aramex South Africa operates more than 30 locations, including shipping outlets, offices, and collection points. This article profiles the company, including its much needed service to South Africa.

Before we get to the logistics and distribution company contact and location information, let us cover their business. Since starting operations in SA in 1992, the company has grown to be one of the largest logistics companies in South Africa, dear to households and businesses.

Overview of Aramex South Africa

The company aims to make courier services more convenient and seamless for South Africans, entrepreneurs, and large companies.

In 2010, Aramex made waves in the logistics industry when introducing its flagship DropBox, the store-to-door courier service from the distributor. The service allows individuals and businesses to send parcels and packages all over South Africa for under R100 effortlessly.

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Open to opportunities to continue making their service more convenient; they saw a need for an on-demand, real-time, door-to-door delivery service by a trusted and well-known logistics company.

To meet this need, they introduced the Click-Way service offering for everyday consumers to send parcels from the doorstep of the sender to the front door of the receiver in three easy steps, allowing individuals and businesses to save time and money.

Inneke van Niekerk, the marketing manager for Click-Way, states that the distributor has a more valuable role in South Africa in 2022 and beyond.

She notes, "We want to build a bridge for startups to grow into mature e-commerce businesses. As the South African e-commerce industry grows, we grow with you… in the modern digitally-driven world."

What is the business of Aramex in South Africa?

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In South Africa, the company offers a wide range of services, including International Express, Freight, Logistics and Warehousing solutions, Domestic Express, Automated Mailroom Solutions, E-Commerce Solutions and Online Shopping services. Store-to-Door courier services are available at Pick n Pay and FreshStop stores. Over 900 people are employed by the courier company, which operates 16 branches and three warehouses across the country.

Is Aramex the same as PostNet?

Since acquiring PostNet Southern Africa in 2014, the transporter now offers services at 300 locations across the country, expanding its service proposition to many more locations.

Which places does Aramex deliver to in South Africa?

Although there are too many places to list them all, 50km around each of these areas is generally considered to be a "main center": Johannesburg, Polokwane, Pretoria, Vaal Triangle, Kimberley, Bloemfontein, Cape Town, George, Port Elizabeth, East London, Durban, Pietermaritzburg, Stellenbosch, Richards Bay, Rustenburg, and Nelspruit.

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How long does it take to deliver from Johannesburg to Cape Town?

The courier collects parcels no later them 3 PM between Monday and Friday unless specified otherwise. Your parcel will be delivered within 24 and 72 hours to the provided residential or business address anywhere in South Africa, provided it is within the main centres.

Does Aramex deliver on weekends?

The courier company delivers only on weekdays. Also, deliveries to remote or outlying areas may take longer than 72 hours as service frequency cannot be guaranteed. Additional charges may apply to deliver parcels in outlying areas quickly.

How do I arrange my delivery?

You can request a courier to arrive at a selected address and pick up a shipment with your linked account.

To schedule a pickup:

1. Log in, and click schedule a pickup on the dashboard page.
2. Fill in the address for the shipment pickup.
3. Expand the pickup details menu and specify the number of shipments, their type (domestic or international), the vehicle type (depending on the size of the shipment), and the suitable pickup time.
4. Add comments if needed and order supplies to pack your shipments, and if the pickup request is complete, click Save.

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Upon successfully creating your request and having an Aramex tracking number, you can track the status and pickup request on the below numbers.

How can I contact Aramex?

Cape Town is the largest main centre; to speak with an agent, visit Aramex South Africa for a live chat. Additionally, the Aramex contact number in Pretoria is 012 742 0300, and the Aramex contact number in Johannesburg is 011 457 3000.

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Source: Briefly News