"Nobody Can Assist Me": SA Man Films Brackendowns Police Station Officers Refusing to Help

• A South African man recorded officers at Brackendowns Police Station after they appeared unable to assist him with basic documentation
• The man needed a certified copy of his driver's licence and an affidavit for a lost ID, which he said no one at the station could help with
• South Africans online were divided, with many questioning what happened before the camera started rolling

A South African man took out his phone inside Brackendowns Police Station on 15 August 2026 and began filming after he could not get help with a routine documentation request.

The man, posted by TikTok account @newsnexussa, was trying to get a copy of his driver's licence certified and needed an affidavit confirming he had lost his ID. He addressed several officers directly, greeting them and explaining his situation calmly at first. After receiving no meaningful response, his tone shifted. He said,

"Can anyone assist me here at Brackendowns Police Station? Nobody can assist me with an affidavit."

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He made it clear he had his original driver's licence and a copy with him, and that his request was straightforward. Before leaving, he told the officers he would head to Alberton Police Station and return, adding that he would be posting the footage on social media. Watch the video below:

SAPS Brackendowns divides SA

South Africans flooded the comments on the video by @newsnexussa with their takes:

@👑 Marcel Smith 👑 said:

"What happened BEFORE he started recording? No one just walks in and starts recording, there was something before this."

@Humility_🙏 wrote:

"Good. When someone starts recording, just know that they have already done something."

@Ian commented:

"Disgusting, just useless. An absolute disgrace. What happens to them after it's been reported?"

@Daddy noted:

"He can only do an affidavit that he lost his ID but he can't certify his ID copy since he doesn't have an original."

@siphokazisigaji asked:

"Which police station in South Africa will you have the police officer write you an affidavit? What these police missed was a repeated opportunity to explain how their process works. They missed that opportunity for no reason."

@🧍‍♂️ wrote:

"Want all the jobs but incompetent daily at all government offices. They just sit and wait for the end of the month."

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@Cynthia M Modiba added:

"Respect for officials is very important."

Other Briefly News stories about SAPS

• A touching moment among South African police officers as they paused for prayer before their shift, a video that has since gone viral.
• Details about a viral video showing a South African officer struggling to restrain a resisting man on a busy road sparked a fierce online debate over public responsibility and police training.
• Sergeant Vuyokazi Bayi, a dedicated investigator from the Eastern Cape, played a crucial role in securing an indefinite prison sentence for serial rapist Lechasa Glass.

Source: Briefly News