How does Netflix in South Africa work: packages, plans, and prices
Netflix is a popular streaming service offering many movies, TV shows, and documentaries. It's no different in South Africa, where the platform's popularity among viewers has steadily increased. How does Netflix in South Africa work if you want to access movies, TV shows, games, etc.? Here is all you need to know about the Netflix packages in South Africa, content available, pricing, and the steps required to begin streaming.
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TABLE OF CONTENTS
- How much is Netflix per month in South Africa?
- How does Netflix in South Africa work?
- How to sign up for Netflix
- How do you pay for Netflix in South Africa?
- How many devices can connect to Netflix in South Africa?
- How can you watch Netflix on your TV in South Africa?
- How do you cancel your subscription to Netflix?
- How does Netflix work and how much does it cost in South Africa?
- What are the details of Netflix’s R99 package?
- Which is the best Netflix family plan in South Africa?
- How to invest in Netflix from South Africa?
- What is a Netflix gift card in South Africa?
- Netflix contact details in South Africa
To access Netflix in South Africa, users can sign up for a subscription on the official Netflix website and create an account. For a low monthly fee, you can watch as much as you want, whenever you want.
How much is Netflix per month in South Africa?
There are four Netflix packages in South Africa. You can upgrade, downgrade, or cancel the packages anytime. The available Netflix subscription prices in South Africa include the following:
| Netflix packages | Features | Price per month |
| Mobile | Unlimited ad-free movies, TV shows, and mobile gamesWatch and download on 1 phone or tablet at a timeWatch in 480p (SD) | R49 |
| Basic | Unlimited ad-free movies, TV shows, and mobile games Watch and download on 1 supported device at a time Watch in 720p (HD) | R99 |
| Standard | Unlimited ad-free movies, TV shows, and mobile games Watch and download on 2 supported devices at a timeWatch in 1080p (Full HD) | R159 |
| Premium | Unlimited ad-free movies, TV shows, and mobile gamesWatch on 4 supported devices at a timeWatch in 4K (Ultra HD) + HDRDownload on 6 supported devices at a timeNetflix spatial audio | R199 |
How does Netflix in South Africa work?
Apart from streaming movies, you can also play video games on the Netflix app through the Netflix Games row on the home screen or the Games tab at the bottom. Below is detailed information on how Netflix works.
1. Get an internet connection
To achieve High Definition (HD) at 720p, a minimum of 3 Mbps is required, while Full High Definition (FHD) at 1080p requires at least 5 Mbps and for 4K/Ultra HD (UHD), a minimum of 15 Mbps is required.
A 4G connection works well, depending on your network and its coverage. To get a stable internet connection to Netflix, use an LTE modem.
2. Have a compatible viewing device
You can use a Netflix decoder, set-top boxes, SmartTV, Xbox, PlayStation, Smart Blu-ray, Apple TV, etc. Use your iPhone, iPad, Android phone, and even Windows phone to stream on the go. Buy a 60Hz TV or computer monitor compatible with Ultra HD streaming.
3. Create an account with Netflix
You need a Netflix account to access its streaming service. Creating an account requires an email address and a password.
4. Pay for your package
Each Netflix plan determines the number of devices you can watch Netflix on at the same time and if you prefer to view it in Standard Definition (SD), High Definition (HD), or Ultra High Definition (UHD). Complete the one-month free trial, then choose a package and pay for it.
How to sign up for Netflix
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Netflix will charge you once a month on the date you signed up. There are no contracts, commitments or cancellation fees. Download a Netflix app from the Google Play store to your Android phone and sign up from the app. However, you will have to complete the process on a browser.
- Visit the Netflix website.
- Click Join Netflix.
- Choose a plan or package.
- Create an account by entering your email address and password.
- Enter a payment method.
- You can now stream on a Netflix app using devices allowed in your selected package.
How do you pay for Netflix in South Africa?
Netflix price in South Africa ranges from R49 to R199, depending on your selected package. The company changed their pricing to Mzansi's local currency to grow its customer base. There are several Netflix payment options:
- Prepaid cards with these logos: Visa, MasterCard, American Express
- International transactions on these credit and debit cards: Visa, MasterCard, American Express
- Virtual cards from specific countries.
How many devices can connect to Netflix in South Africa?
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You can only use one screen if you pay for the mobile plan or the basic package. The premium package subscribers can use four screens, while the standard package allows two screens.
How can you watch Netflix on your TV in South Africa?
To watch Netflix, get an internet connection of at least 3Mbps for HD and 15Mbps for UHD streaming. Have a TV set and other viewing devices compatible with Netflix's HD, SD, and UHD viewing options. Register an account with Netflix. Pay for your package and connect.
How do you cancel your subscription to Netflix?
Use these simple steps to cancel your Netflix subscription:
- Visit the Netflix website.
- Click sign in to access your account.
- Enter your email and password to log in.
- Click on your profile name and select "Account".
- Under "Membership & Billing", tap on "Cancel Membership".
- Click "Finish Cancellation".
NB: If you don't see the cancellation option in your account, cancel your subscriptions to Netflix plans in South Africa with your billing company.
How does Netflix work and how much does it cost in South Africa?
To use Netflix in South Africa, you need a reliable internet connection, a compatible device, and a subscription. The prices vary depending on the plan. The cheapest mobile plan costs around R49, while the premium plan costs R199.
What are the details of Netflix’s R99 package?
This is a basic plan where you get unlimited ad-free movies, TV shows, and mobile games and you can watch in HD and download on 1 supported device at a time.
Which is the best Netflix family plan in South Africa?
The premium plan is generally considered the best option for families in South Africa. You will get to enjoy unlimited ad-free movies, TV shows, and mobile games. You can also watch on 4 supported devices at a time.
How to invest in Netflix from South Africa?
Netflix is a publicly traded company listed on the Nasdaq stock exchange under the ticker symbol NFLX. This means you can invest in Netflix by purchasing its shares. Here is how to buy Netflix shares in South Africa.
- Choose an online broker.
- Open a brokerage account.
- Deposit funds into your brokerage account.
- Use your broker's search function to find Netflix (NFLX).
- Decide how many shares you want to buy and place an order.
- Keep track of Netflix's stock price and performance. You can sell your shares at any time if you want to realize a profit or loss.
What is a Netflix gift card in South Africa?
A Netflix gift card is a prepaid card that can be used to purchase Netflix subscriptions or add funds to an existing account. It's a convenient way to give the gift of Netflix to friends or family members.
Netflix contact details in South Africa
If you need to contact Netflix in South Africa, there are several ways to reach them:
- You can call their toll-free number at 0800 722 010 for assistance. This line is available 24/7.
- For non-urgent inquiries, you can email them at customerservice@netflix.com.
- You can access live chat support by logging into your Netflix account and navigating to the Help section.
- For common issues or inquiries, visit the Netflix Help Center. You can find answers to many questions there.
- Netflix is also active on social media platforms like Instagram, X (Formerly Twitter) and Facebook where you can get updates or support.
- You can also contact Netflix customer service through the Netflix app. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
Netflix offers a convenient and affordable way to enjoy a wide range of entertainment in South Africa. You can subscribe to any of the Netflix packages in South Africa and enjoy watching your favourite movie, TV show or documentary.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
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Nixon Aswani (Content Strategist) Nixon Aswani is a science graduate with a degree in Horticulture from Egerton University and over 9 years experience in content creation. A versatile content strategist, he has worked at Tuko.co.ke, and on Upwork as a freelance writer from 2017 and 2014 respectively, and joined Briefly.co.za in 2018. Follow Nixon on Twitter @NickAswani, and contact him via email on nickdeda89@gmail.com.
Jackline Wangare (Lifestyle writer) Jackline Simwa is a content writer at Briefly.co.za, where she has worked since mid-2021. She tackles diverse topics, including finance, entertainment, sports, and lifestyle. Previously, she worked at The Campanile by Kenyatta University. She has more than five years in writing. Jackline graduated with a Bachelor’s degree in Economics (2019) and a Diploma in Marketing (2015) from Kenyatta University. In 2023, Jackline finished the AFP course on Digital Investigation Techniques and Google News Initiative course in 2024. Email: simwajackie2022@gmail.com.
