Smart ID online application: Here's everything you need to know

Smart ID online application: Here's everything you need to know

Have you applied for your smart ID? It is a must-have official document in South Africa today. There are different ways of acquiring one, but the smart ID online application process remains very convenient for most adults. It saves you the hustle of queuing at the Home Affairs offices all day long. The process is fairly easy and everyone with access to the Internet can do it.

Smart ID online application: Here's everything you need to know
Image:, @mafikengmail
Source: Facebook

The green bar-coded South African ID card has been in use for decades. Recently, the smart ID application process was unveiled. The new document has been upgraded to match world standards. The shift to the new identity cards is spearheaded by the Department of Home Affairs and the new document protects citizens from fraudulent activities.

The card enables enhanced visual corroboration of people via the engraved details and the biometric identification. Can I apply online for my ID card? Yes, the smart ID online application process is done via this e-portal.

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Which smart ID requirements should I meet?

One of the smart ID card requirements is that you must be a South African citizen by birth. Currently, residents who have permanent residency do not qualify for the card. Similarly, naturalised citizens are yet to qualify for this document. Both the permanent residents and naturalised citizens will be allowed to acquire the smart ID at a later stage. Once this is rolled out, an official notice will be issued.

For first time ID applicants

  • You must be at least 16 years of age
  • You must have your birth certificate
  • You must have your parents’ ID cards
  • You must have a death certificate (for deceased parents)
  • If accompanied by the legal guardian, they must have a legal document to prove fostering

NB: The first ID card does not incur any costs

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Pensioners (at least 60 years old)

  • You must have the green bar-coded ID
  • You must have your marriage certificate or divorce document

NB: The new ID is free for this category

Adults below 60 years old who already have the regular IDs will also need to have similar documents to those of the pensioners. However, the process will incur a cost of R140 for this grouping.

When making the application, everyone will be required to show proof of their housing address.

Anyone who has previously lost the regular ID and wants the upgraded one should have a police statement when filing the new application

How to apply for a smart ID

There are several ways of applying for this document. One is by visiting the Department of Home Affairs where the officials will assist you. To avoid long waiting hours, the department facilitates the acquisition of a smart ID card at banks. Which banks do smart ID cards? FNB, ABSA, Standard Bank and Nedbank are approved to issues out these cards. Their selected branches across the country facilitate the attainment of the document. The process is simple and is guided by the bank officials who are friendly and willing to assist.

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In all the approved banks, the application process is standard. The Nedbank smart ID card application process is thus similar to the smart ID online application FNB. More details about which banks do ID cards are available in the Home Affairs e-portal. To successfully apply for the ID in the bank, you must be their client.

How do I get a smart ID online?

The process of ID application online has been simplified to allow navigation by all adults with the exception of the first-time applicants and pensioners. All you need is to access the eHomeAffairs platform. Through this official website, you can fill and submit the forms online, upload copies of the required documents, pay online and plan for branch visits for the collection of biometric data. The steps that are involved are;

Account Registration

You have to go to the Home Affairs e-portal. The system will ask you to enter your ID number to confirm eligibility. You will then navigate to the registration page to set up an account. Correctly fill in the relevant details and create a password you can recall. Fill in the three security questions and be sure to note the answers.

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Smart ID online application: Here's everything you need to know
Source: UGC

The system will send you a one-time password to the mobile phone number you used in the contact details. Type the password, fill in the CAPTCHA and a confirmation email will be sent to your email address. Click on the mail-link to corroborate your account. The account registration process is complete.

The application process

  1. Log in to your created account. Another one-time-password will be sent to allow access. The computer must have an already installed Adobe Flash Player for this. Choose the Smart ID card application option and whether or not it is the first application for the same.
Smart ID online application: Here's everything you need to know
Source: UGC

2. The navigation will take you to the official application form where you will enter all the required details. These include your official names, citizenship, physical address, marital status and the approved location from where you wish to collect the new smart ID.

3. Where necessary, you will upload scanned copies of your official documents including the birth certificate. In case the scanned copies are not asked for on the site, carry them when you visit the bank or Home Affairs office to complete the process.

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4. Next, make the EFT payment. To do this, fill in all your bank details on the portal. Using your phone application or via your bank’s website, complete the payment of R140. If you wish, you can also make the payment at the bank or Home Affairs office. The online option saves you time when you visit the office or bank.

5. Booking for biometric registration at your bank or the nearest Home Affairs office is the subsequent step. You will book one among the given list of options where you can have your fingerprints and photo taken. The selected date should be within 60 days of filing the application. Confirm your time of availability to complete the booking. If you fail to book online, you will queue awaiting your turn whenever you visit your preferred branch.

Smart ID online application: Here's everything you need to know
Source: UGC

6. Complete the process by visiting your nearest branch. During the visit, your photo will be taken and fingerprints scanned using a biometric kit. The EFT payment, if not already done online, can be made at this point.

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NB: Please download and print out your booking information and carry it with you as you visit the bank or Home Affairs office. Carry your green ID book as well.

How long does a smart card ID take?

After filing the application, the Home Affairs Department requires 10 working days to process your smart ID. Once it is ready, you will get an SMS requesting you to collect it from your branch. How do I check the status of my application ID? Usually, this is not necessary because the waiting period is short. However, you can log into your online account to monitor the status of your application.

Any challenge that is experienced during this online application can be resolved via this helpline.

The smart ID online application procedure in South Africa has been simplified for you. Every citizen who meets the specifications should acquire this new document as stipulated by the Home Affairs Department. The card not only identifies you as a lawful citizen, but it also safeguards you from ID-related fraud.

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