How to check balance on Telkom: 5 easy ways including LTE

How to check balance on Telkom: 5 easy ways including LTE

Telkom Mobile is among the leading communication services for mobile, ADSL, fibre, and wireless broadband in South Africa. Many subscribers enjoy this company's services because they are affordable. If you are a customer, you should learn how to check your balance on Telkom. This will avoid abrupt data or airtime depletion when you need to make a call or surf the internet.

how to check your balance on Telkom
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TABLE OF CONTENTS

The internet is one of the biggest technological advancements in the modern age. Mobile subscribers need to purchase data bundles to access the internet. They also need to purchase airtime to make calls. It is important to learn how to check your balance on Telkom to avoid service disruption when you need it the most.

How to check your balance on Telkom

If you have wondered how to check your data balance on Telkom mobile, fret not. There are multiple ways of doing this. All are easy and straightforward.

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1. Using USSD code

Did you know you can also use USSD to check your Telkom balance? To do this, dial *188#. The balance will be displayed on your screen within seconds.

2. My Telkom service

You can check your internet usage on the My Telkom user website. Note that you must have an account to access this information.

Once you visit the site, register your account if you do not have one already. If you are already registered, sign in. You will view your details once you are logged in. You must be connected to the internet via mobile phone data, Wi-Fi hotspot, or a router to access the information.

You can also view your SIM usage without entering your Telkom login details into your My Telkom service site or without creating an account. However, this information will not be as detailed as that provided when you log into your account.

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3. My Telkom mobile app

If you have wondered how to check your balance on Telkom easily, consider using the Telkom mobile app. The app is available on the Google Play Store for Android users and the Apple Store for iPhone users.

Download and install the app. Next, register a service account. Enter your login details to view your airtime and data balances.

how to check your balance on Telkom today
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4. Using Interactive Voice Response (IVR)

You can also check your data using Interactive Voice Response (IVR). To do this, dial 188 on your phone and press the call button. The voice menu will direct you to the data check option.

5. TelkomSA.net

TelkomSA.net is another platform you can use to view and manage your internet usage. Note that you must create an account on the platform to access this information.

Visit Telkom SA's website on an internet-enabled device and log in. If you forgot your password, follow the steps below to recover your account.

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  • Open the messaging app on your mobile phone.
  • Type the password as the message content.
  • Send the message to 0123210215.
  • Your password will be sent to your line instantly.

How to check your Telkom LTE data balance

Follow the steps below to check your Telkom LTE data balance.

  • Dial the Telkom data balance check code, i.e., *188#, on your and press the send button. Your LTE data balance will be displayed on the screen.
  • Alternatively, you can send a blank SMS to 188. You will receive your Telkom LTE data balance via a text message.

How to check your airtime balance on WhatsApp

You can now check Telkom airtime and data balance via WhatsApp. You need a smartphone and internet connectivity to access this service. You must also have an active WhatsApp account. Follow the steps below to check your airtime balance.

  • Save the mobile number 0811601700 on your contact list.
  • Refresh your WhatsApp contacts so you can chat with a Telkom customer care agent.
  • Message the Telkom number and request your airtime balance.
  • The customer care desk will respond to you with the balance.

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NB: It is important to know that your registered WhatsApp number has to be your Telkom line for you to use this service.

how to check your data balance on telkom mobile
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Telkom customer care number in South Africa

081180 is the customer care number you can use to get assistance managing your account, make changes, and access other services.

What is the code for Telkom data?

The Telkom balance check USSD code in South Africa is *188#.

What number should I call to check my balance on Telkom?

Call 188, send a blank SMS to 188, dial *188#, or request your Telkom airtime/data balance information.

Learning how to check your balance on Telkom is important, especially among Telkom users in South Africa. There are multiple ways to do this, all explored in this article, so check them out.

DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!

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Briefly.co.za recently published all the Bolt driver requirements, documents needed, and car considerations for South Africa. Taxify, a ride-hailing app, rebranded to Bolt.

Today, it is one of the top ride-hailing options in South Africa. If you desire to become a driver, you should understand the Bolt driver requirements. Bolt Operations OÜ is a private limited company incorporated and registered under the laws of the Republic of Estonia.

Source: Briefly News

Authors:
Peris Walubengo avatar

Peris Walubengo (Lifestyle writer) Peris Walubengo is a content creator with 5 years of experience writing articles, researching, editing, and proofreading. She has a Bachelor of Commerce & IT from the University of Nairobi and joined Briefly.co.za in November 2019. The writer completed a Google News Initiate Course. She covers bios, marketing & finance, tech, fashion & beauty, recipes, movies & gaming reviews, culture & travel. You can email her at perisrodah254@gmail.com.

Cyprine Apindi avatar

Cyprine Apindi (Lifestyle writer) Cyprine Apindi is a content creator and educator with over six years of experience. She holds a Diploma in Mass Communication and a Bachelor’s degree in Nutrition and Dietetics from Kenyatta University. Cyprine joined Briefly.co.za in mid-2021, covering multiple topics, including finance, entertainment, sports, and lifestyle. In 2023, she finished the AFP course on Digital Investigation Techniques. She received the 2023 Writer of the Year Award. In 2024, she completed the Google News Initiative course. Email: cyprineapindi@gmail.com