Telecommunication companies have made it easier for people to interact and also do business online. One such company is Telkom. Are you a Telkom Subscriber living in the South? If yes, then you must be wondering how you can use their services effectively. Furthermore, if you are an avid data user, you should know how to check Telkom data balance. This article has everything that you need and much more.
The Internet has enabled technological advancement in a big way. However, for you to access the Internet, you need data bundles. The company has excellent offers for you that are flexible to fit your pocket and different needs. But again, you need to keep track of your data usage, which brings in another question of how to check Telkom data balance. Worry no more as the article below explains the 5 easy ways to check Telkom data usage balance.
How to check data balance on Telkom
When using your data, it is essential to know the balance to avoid running out. When you realize your balance is too low, it is good to top up and continue enjoying these outstanding services. If you wonder how you can get to know your data balance, follow any of the below methods and be assisted on the network.
1. My Telkom service
The company has come up with an interactive user website named My Telkom. You can check your internet usage on the site without even having an account. However, there is a catch. To do this, you need to make sure that you are connected to the internet, whether through your mobile phone or a router.
This is a platform for the South African Telkom customers to manage their internet broadband usage. For you to use this service, you need first to have an account. Once you have an account, you can then visit their website and log into your account. In case you forget your password, there are steps you follow to reset it:
- Open the messaging app on your phone
- Type password as the message content
- Send the message to 0123210215
- Your password will be sent to your line instantly.
3. My Telkom mobile app
You can get the My Telkom mobile app from different platforms. The app is available for Android users in the Google Play Store, and it is also available for iPhone users in the Apple Store. Once you have the app, you need to first register for My Telkom service account. If you already have an account, you can then log into your account, and there you will be able to view your balance. If you had an account but forgot your password, you can request a new password and be sent to your email account instantly.
4. Using USSD code
The data check can be done through your phone using the USSD method. Use your phone with the Telkom line inserted in it. Dial *188# from your phone and call. It only takes a few minutes for the balance to appear. The balance will be displayed after that on your screen.
5. The 1VR menu
You can as well check your data using IVR (Interactive Voice Response). To do that, you need to take your phone, dial the number 188 and call. Once you have called, the voice menu will direct you to the data check option.
How to check airtime balance on WhatsApp
Besides checking data balance, you may also want to consider checking your airtime balance. Besides the usual ways of checking airtime balance using USSD Code and mobile app, there is also a new and interesting way to use WhatsApp. To do this, you need a smartphone and internet bundles on your phone. Telkom users who wish to use this interesting method will also need WhatsApp installed on their phones.
To check your airtime balance on WhatsApp, follow the below simple steps
- Save the mobile number 0811601700 on your contact list
- Refresh WhatsApp contacts, and you can chat with a customer care agent
- Ask for your airtime balance
- Customer care will respond to you immediately with the balance
However, it is important to know that the number you registered for your WhatsApp account has to be your Telkom line for you to use this service.
With the above info on how to check Telkom data balance, you do not have to run out of bundles unknowingly. Moreover, the methods are simple to use. All you need to do is find out which way works for you and go ahead and use it.
In other news, Briefly.co.za reported on June 18, 2021, about how to port to MTN 2021. Why port your number? Mobile networks are constantly improving their services, causing subscribers to change to the companies that meet their needs.
How do I port my number? Mobile number portability is a feature and service that allows users to switch from their service provider to MTN and retain their phone number. Are you allowed to port your number? Find out that and much more here!