CAO online application process, dates, and requirements

The Central Applications Office (CAO) is mandated to process student admissions for higher education programmes. The CAO online application platform provides all learners a central and fair arena for securing admission to a certificate, diploma, or undergraduate course. There are specific requirements that must be met for successful admissions.

Key takeaways

• The Central Applications Office (CAO) streamlines applications for universities and colleges.
• The CAO online application process is straightforward and streamlined for all.
• CAO simplifies applications to institutions like UKZN, DUT, MUT, and UNIZULU.

CAO online application process, dates, & requirements

Through the CAO online application process, prospective students can secure placement in an institution of higher learning in South Africa. Read on to learn more about how to complete the CAO online application process.

CAO levels of study options

The available levels of study are listed below.

• Shorter course study
• NC(V) study
• Certificate
• Nated Certificate & Diploma study
• Diploma study
• Degree study
• B Tech/M Tech study (For people with a diploma or a degree)

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CAO online application in 2025

To submit your CAO application in 2025, you must have access to the internet. You must also identify and choose the relevant courses based on your educational background before starting the process. The steps below guide you on how to do this.

• Visit the official CAO website.
• Select the Apply icon on the dashboard.
• Read the information that pops up and click Continue with Application.
• Proceed to key in your ID number or passport number and click Submit. Note that the CAO login with your ID number is the only option available for first-time users. Repeat applicants will need their CAO number to access their accounts.
• Scroll down on the page that pops up. At the bottom, click Continue with Application.
• Proceed to enter the required details. Ensure you provide an active and valid email address. In addition, ascertain the information you provide is accurate before clicking Next.
• Click Continue with Online Application.
• A window will pop up with your CAO number, password, and EasyPay number. Read all the instructions and note the numbers given as you will need them to access your account. Then, click Continue with Online Application.
• Follow the instructions that will pop up and enter ALL the information required. Click Next.
• Enter your Next of Kin details, then click Next.
• Enter details of the institution you attended, then click Search. The school name will appear in a box.
• Next, enter the year you joined and graduated from the school, then click Next.
• Click Process My Application. A message showing your details have been submitted successfully will pop up.
• Finally, upload your supporting documents and pay the administration fee.

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Application using the CAO mobile app

Did you know you can complete the process via a mobile app? The app is compatible with Android and iOS devices. Follow the steps below to use the app.

• On your phone, go to the App Store or Apple Store app.
• Search for the Central Applications Office and install the app.
• Open the app and click Apply. Continue with the steps as the app prompts you. The steps are similar to those documented above (applying via the website). Keep your CAO online application login details safe as you will need them every time you wish to use the app.

NB: Note that you must upload your supporting documents via the website.

Application using hardcopy forms

You can also submit your details via hardcopy forms. However, you should know that this is the least effective method. To do this, visit your principal's office or LO teacher and request the CAO Handbooks and Application Forms.

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If your school does not have the forms, you can get them from the DBE offices or select libraries. If you do not get them, use the following contacts to get copies:

• Phone: 031 268 4444/ 086 086 0226
• Email address: formrequestcao@cao.ac.za
• Physical Address: Gate 11, Mary Thiphe Street, Cato Manor (Visit the office and request the forms)

Once you get the forms, fill in the necessary details and attach the supporting documents. Then, send them back to Private Bag X06, Dalbridge, 4014.

Alternatively, hand-deliver them to the CAO offices in Durban. The office hours are between 08:00 am and 16:30 on Monday to Friday.

Is CAO open for applications?

CAO applications for the 2025-2026 academic year are open, but only late applications are being considered. The initial closing date for CAO applications in 2025 was 1 February 2025. Late applications are scheduled to close on 1 May 2025.

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How much is the CAO 2025 fee?

The CAO application fee is R250 per applicant for every South African citizen. International citizens are required to pay R300. This administration fee is non-refundable.

You can remit the non-refundable administration fee online using your credit card. To do this, follow the steps below.

• Visit the CAO website.
• Log into your account.
• Click My Application, enter your CAO or ID number and follow the prompts.

Alternative payment methods

EasyPay is the preferred payment method. You can make the payment at Shoprite, Pick n Pay, Checkers, Woolworths or any store with the EasyPay sign.

CAO status check

To check the status of your application, visit the CAO website and log into your account. The information you need will be contained therein.

It is advisable to check your email often, as you may receive relevant updates from the organisation or institution through the email address provided.

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How to do a CAO re-application

Reapplication is permitted for people who had made unsuccessful applications in previous years. You will be required to start the process all over again.

This means you should confirm your eligibility by reading through the requirements for various courses before submitting your request for admission. In addition, you will get a new account and registration number, so you should ignore the details used when making special applications.

How do you upload documents to CAO online?

You can upload the supporting documents for your CAO online application by visiting the official website and logging into your account.

Once you are logged in, check the top navigation bar for the option to upload your documents. Then, attach the documents you wish.

CAO application rules for international students

International students can make CAO applications. The following rules apply to these students.

• Students will require a study permit to travel to South Africa to study.
• Students applying for distance learning do not need a study permit because they will pursue the programmes in their home countries.
• Students applying for short-term study should apply directly to the institution. Those applying to UKZN only should also apply directly to the institution. However, they should submit a CAO application for all other institutions of higher learning.
• Students must meet the South African degree entry requirements. GCE students should have at least five passes, including two at A level, while HIGCSE/ IGCSE should have passed at least five subjects, four of which must be at the HIGCSE level.

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NB: Those wishing to join degree programmes must have passes in English and one other language. They must also have passed maths.

What does the CAO do?

The Central Applications Office streamlines applications for universities and colleges in KwaZulu-Natal, South Africa, and select private institutions.

Can you apply to DUT without using CAO?

All undergraduate applications to the Durban University of Technology (DUT) must go through CAO. However, post-graduate applicants do not have to go through the CAO.

Is MUT open for 2026 applications?

Applications for the 2026 academic year at Mangosuthu University of Technology (MUT) are not yet open. Prospective students should check the MUT website for official announcements.

How do you edit your CAO application online?

If you change your mind about your application, visit the CAO website and log into your account. Look for the Change of Mind icon and follow the instructions given. A non-refundable Change of Mind (COM) fee may be required.

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How do you cancel your CAO application online?

If you wish to cancel your CAO application online, use the Change of Mind (COM) option explored above.

The CAO online application process is pretty simple for South African citizens, residents, and international students. The website accepts requests for admissions to higher learning institutions, so hurry up and apply before the process comes to a close.

Briefly.co.za recently published a list of the best universities in Africa that offer quality education. Having an education is vital for anyone looking to achieve success in their life.

With so many universities, not all can be said to be offering quality and fulfilling education. This is why one should choose wisely to ensure their time and resources are well spent.

Source: Briefly News