SASSA grant online application 2024: How to apply for Social Relief of Distress
The South African government is mandated to build a free, democratic, united, non-racial, and non-sexist country. It is also responsible for the welfare of all its citizens. Since some cannot afford basic needs in the country, the government offers SASSA grants to people from resource-poor settings. Discover the SASSA online application process and other details below.
Source: UGC
The Social Relief of Distress Grant, commonly known as the SASSA grant, refers to the temporary assistance provided to people in dire need. The grant provides basic needs for families that cannot do so independently. It is given to South African citizens and/ or permanent residents who meet the criteria.
SASSA grant 2024: What is it?
The South African Social Security Agency was formed in 2004 by the parliament. Its primary aim is to ensure effective management, administration and payment of various grant programmes.
The President signed the Act of parliament on 28 May 2004. The grant is given monthly for a maximum period of three months. In some cases, an extension of three months may be granted.
Usually, the grant is issued as a food parcel or a food voucher. In some provinces, assistance is given in the form of cash.
Following the COVID-19 outbreak, the government developed a special COVID-19 Social Relief of Distress Grant (SRD Grant). People who met the criteria received R350 per month for six months. You can click the https //srd.sassa.gov.za /sc19/application on your browser to check all the available SASSA services.
Guide for SASSA online application in 2024
Source: UGC
There are various ways of applying for this grant. You can now use the new online SASSA SRD application platform. To apply, follow the steps below:
- Visit the official SASSA website.
- Click on "Apply for a Grant".
- A login page will be displayed. If it's your first time, click "Register a new account".
- Read the provided instructions and click "Agree" to proceed.
- Fill out the form by providing all the required information, then click "Register Me".
- A One-Time-Pin (OTP) will be sent to your mobile phone to confirm registration.
- Once verified, create your unique password, and your SASSA account will be active.
- Return to the home screen and click "Apply for a Grant".
- Login using your ID number and password.
- Choose the grant type you want to apply for and fill out the displayed form and the SASSA-generated affidavit.
- Once done, click "Continue", and you will be directed to upload the necessary documents.
- Upload the required documents and click the "Submit Documents" button.
- You will receive an SMS and email confirmation with a unique reference number for future inquiries and references.
Note: To use the new online platform, all clients (existing and new) are required to re-register/ register. Those whose applications were returned due to incomplete document(s) will be allowed to upload their outstanding document(s) for further processing.
All applications that still need to be finalized (i.e. saved applications or applications that failed DHA or Bank validations) will have to be resubmitted on the new online platform.
How to apply for the SASSA grant via WhatsApp
Send a message to WhatsApp number 082 046 8553. The SASSA R350 grant application online team will provide the following:
- The necessary details.
- An OTP number.
- A reference number.
- A website link where you should apply.
Upon clicking the link, you must insert the OTP number and click on the verify option. You will need to provide your surname and identification number. You should countercheck the details to ensure they are correct before agreeing to the terms and conditions.
How to apply for the SASSA R350 grant at a SASSA local office
Source: UGC
You can still visit your nearest SASSA local office for assistance if you need any SASSA services. Follow the steps below.
- Get SASSA grant application forms at the nearest SASSA office.
- Fill out the forms and attach the required documents.
- The required documents will prove that you meet the SASSA grant application criteria.
How to apply for an R350 grant via USSD, Email and call
Apart from the SASSA online application, you can also make your application through the following method:
- USSD: Dial *134*7737# on your phone and follow the steps.
- Call centre IVR: 0800 60 10 11
- Email: SRD@sassa.gov.za
What documents do you need to apply for the SASSA grant?
Before applying, ensure you attach copies of the following.
- The 13-digit bar-coded identity document.
- Your children’s birth certificates.
If the above documents are missing, you can use the following:
- An affidavit commissioned by a Justice of the Peace indicating that you will be prosecuted if you provide incorrect information.
- A sworn statement by a reputable person who knows you and your children (e.g. minister of religion, traditional leader, or social worker).
- Evidence that you have applied for a birth certificate or identity document with the Department of Home Affairs.
- A road-to-health clinic card.
- A baptismal certificate.
- A school report.
SRD grant application criteria for adults
Before submitting your SASSA application for R350, you must meet the following criteria.
- Must be a South African citizen, permanent resident, or refugee registered with the Home Affairs Department.
- Must be above 18 years of age.
- Must be a resident within the borders of the Republic of South Africa.
- Must be unemployed and not receiving any income.
- Must not be receiving any social grant.
- Must not be a resident in a government-funded or subsidised institution.
- Must not be receiving any other government COVID-19 response support.
- Must not be receiving a stipend from the National Student Financial Aid Scheme.
- Must not be receiving any unemployment insurance benefit and must not qualify for the unemployment insurance benefit.
- Applicant must be awaiting payment of an approved social grant.
- Applicant must have been found medically unfit to undertake remunerative work for fewer than six months.
- The breadwinner in the applicant's family has passed away, and the application is made within three months of the date of demise.
- The breadwinner of the applicant's family has been admitted to an institution funded by the state.
- The applicant is a disaster victim as defined in the Disaster Management Act.
- The applicant is not receiving assistance from any other organization.
Criteria for SASSA online application for a child grant
Source: UGC
Applicants must meet the following requirements:
- Both the applicant and the child must reside in South Africa.
- The primary caregiver must be a South African citizen, permanent resident or refugee.
- The child/children must be born after 31 December 1993.
- The applicant must be the primary caregiver of the child/ children concerned.
- A child can not apply for more than six non-biological children.
- The applicant and spouse must meet the requirements of the means test.
- A child must not be under the care of a state institution.
Information required from SASSA applicants
The information required to process the R350 grant is listed below.
- Identity number
- Name and surname as captured in the identity card and the initials
- Gender and disability
- Bank name and account number
- Mobile phone number
- Proof of residential address
- Employment information and lifestyle sustainability information
Other important details about the SASSA grant application
Other things you should know about the R350 grant are listed below.
- Paper applications are unacceptable.
- You do not need to scan the supporting documents.
- The SASSA grant applications are free.
- Applications are processed immediately.
- If you meet all requirements, you will receive a food parcel, voucher or cash, even if you do not have all the documents. However, you must present all the documents to the relevant officials before the second payment is due. If you fail to do this, you may not get your second and third month’s assistance.
- Payments are effected via the channel of your choice, and you can change the channel details.
- If you do not have a bank account, a money transfer can be used.
- The agency only requests your banking details after the application has been approved.
- All beneficiaries and applicants should never disclose their PIN or CVV numbers on the back of the banking cards for private security purposes.
How do you check your SASSA status?
Source: UGC
Conduct a SASSA R350 grant application status check using these steps:
- Visit the official SASSA status check portal.
- Enter your South African ID in the selected "ID Number" section.
- Then, enter your phone number in the designated "Cell Number" section.
- Click on "Status Check" to send your request.
- The SASSA status check system will display the month your grant was authorised.
How to appeal for R350 grant?
If your SASSA social grant application has been denied, you should learn why and appeal the decision. Follow these steps to submit an appeal online.
- Visit the SASSA website: srd.dsd.gov.za/appeals.
- Enter your ID number and phone number.
- Click "Send Pin" to request a PIN.
- Enter the PIN you received into the designated field.
- Choose which month you wish to appeal for.
- Select a relevant cause for your appeal.
- Submit your appeal.
- Wait for the outcome of the appeals process.
SASSA grant payment dates
Below are the current SRD payment dates:
| Date | Month | Year |
| 20th | February | 2024 |
| 20th | March | 2024 |
| 20th | April | 2024 |
| 20th | May | 2024 |
| 20th | June | 2024 |
SASSA grant enquiries
If you have further questions, you can reach the relevant officials using these contacts:
SASSA head office
- Email address: GrantEnquiries@sassa.gov.za
- Telephone: 012 400 2322 (Switchboard)/ 0800 60 10 11
Gauteng
- Email addresses: ThembaMat@sassa.gov.za/ GrantsEnquiriesGP@sassa.gov.za
- Telephone: 011 241 8320
- Fax: 011 241 8305
Limpopo
- Email addresses: ZodwaMv@sassa.gov.za/ GrantsEnquiriesLIM@sassa.gov.za/ CustomerCareLim@sassa.gov.za
- Telephone: 015 291 7509
- Fax: 015 291 7416
Free State
- Email addresses: MohodiT@sassa.gov.za/ GrantsEnquiriesFS@sassa.gov.za
- Telephone: 051 410 8339
- Fax: 051 409 0862
KwaZulu Natal
- Email addresses: SimlindileJ@sassa.gov.za/ GrantsEnquiriesKZN@sassa.gov.za
- Telephone: 033 846 3400
- Fax: 033 846 9595
Mpumalanga
- Email addresses: ThembaMat@sassa.gov.za/ GrantsEnquiriesMP@sassa.gov.za
- Telephone: 013 754 9446
- Fax: 013 754 9501
North West
- Email addresses: ZodwaMv@sassa.gov.za/ sassanwqueries@net1.com/ GrantsEnquiriesNW@sassa.gov.za
- Telephone: 018 388 4006
- Fax: 086 611 9740
Northern Cape
- Email addresses: MohodiT@sassa.gov.za/ LindaD@sassa.gov.za
- Telephone: 053 802 4919
- Fax: 053 832 5229
Eastern Cape
- Email addresses: OscarM1@sassa.gov.za/ GrantsEnquiriesEC@sassa.gov.za/ ECCustomerCare@sassa.gov.za/ FeliciaWi@sassa.gov.za
- Telephone: 043 707 6335
- Fax: 043 707 6487
Western Cape
- Email addresses: AbrahamM@sassa.gov.za/ GrantsEnquiriesWC@sassa.gov.za
- Telephone: 021 469 0235
- Fax: 021 469 0260
Can you apply online for SASSA?
Source: UGC
You can now apply online by using the new SASSA portal. You will need to register an account, create a password and then proceed with your application process.
How to apply for SRD 350?
You can apply for the SRD Grant through various ways, such as using the SASSA official online portal or visiting their head offices to fill out the application form manually.
What are the available SASSA grants?
The specific grants individuals can apply to include:
- SASSA disability grant
- SASSA old age grant (old-age pension)
- Foster child grant
- Child support grant
- Care dependence grant
- War veterans grant
- Grant-in-aid
What is a war veteran's grant?
This is a grant for persons older than 60 years or individuals who are disabled but served in either the 2nd World War or the Korean War.
No one is immune to life's challenges. In South Africa, the SASSA online application grant comes to the rescue of people without access to basic needs in life. The relief programme has come to the aid of many households that meet the specified criteria.
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PayShap is cost-effective for real-time transactions and is part of the country's vision towards a cashless digital economy. Check the article for more on how the service works.
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