South Africans are divided over McDonald's operating with no cashiers
Popular restaurant, McDonald's, has introduced self-service kiosks and while it seems like something out of a cool sci-fi movie, people are concerned that this option is making cashiers unnecessary.
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As South Africa enters the 4th Industrial Revolution, McDonald's has introduced a way of service that eliminates the need for cashiers.
Through self-service kiosks, customers can place an order and pay for it without the need to speak to a cashier, however, there will still be human service for those who don't like the idea or have trouble with it.
This service is now being rolled out in Mzansi as well, and a social media user shared a snap of it on Twitter.
While this looks like a cool step into the future, there are South Africans that are worried about employment.
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It should be noted that it may look like jobs are being missed out on because of the self-service, but it also creates jobs as there will be people needed to maintain the kiosks and because it will result in faster service, more staff will be needed in kitchens and as waiters.
Briefly.co.za gathered some of the comments made on this new type of service.
@Siphumelele_K - It's like that everywhere but they also have one cashier available for people who don't want to use the machine option. Nice thing is, they also bring your food to your table like a restaurant.
@missMich16 - I'm just seeing unemployment
@nala_mxolisi - We shall ignore this nonsense and request we are assisted by cashiers...
@Akanirelo - We have to encourage children to study IT so they can build and maintain the infrastructure, that's where the jobs have moved to
@WogsyEllis - Brilliant. No more sh*tty attitude and bad service.
@spokesmash - Increasing unemployment - bad news !
@regalroseza - Most mc Donald’s upgraded there stores,but did not cut jobs as this brings less cashiers you still have a normal human teller if you find this way of ordering to complicated , it is faster to place an order which means more clients , with that you need more staff preparing food
@eMacacafuscata - love it - yes please! no more attitude at the tills
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Source: Briefly News
