"Such a Kind Heart": SA Woman Takes the Wheel of Her E-Hailing Ride After Driver Panics, SA Praises
- Felicia Winkel II filmed the moment her e-hailing driver appeared unable to operate the vehicle on her way to the gym
- Rather than cancel the ride, Felicia calmly coached the nervous driver from the passenger seat before taking over
- South Africans weighed in on the moment with Mzansi praising Felicia's patience and kindness after the video went viral on Facebook
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Source: Facebook
A South African woman turned what should have been a routine morning gym run into an unforgettable rideshare story after her Uber driver appeared unable to get the car moving.
Felicia Winkel II posted the incident on 5 August 2026. In the clip, she can be seen calmly talking the driver through the basics, from releasing the handbrake to staying in the correct lane while navigating traffic officers. Her caption explained the e-hailing driver's panic, while sympathising with her:
"My driver today was a learner driver and started panicking not long into our trip, and I had to take over the wheel and drive us to my destination while she calmed down 😭 she said it’s only been 3 days. She's just a girl, shame."
By the time she finally arrived at the gym, Felicia was 30 minutes late but completely unbothered.
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View the Facebook video below:
Mzansi loves Felicia's big heart
South Africans took to Felicia's page with praise for how Felicia handled the situation:
@Rebecca Mnisi said:
"You have such a kind heart. ❤️ Most people would've only thought about being late, but you chose patience and compassion instead. A little kindness goes a long way, and I'm sure she'll remember your grace for a very long time. 🥹🫶"
@Nella Msoki wrote:
"'Slightly 30 minutes late' 😂 oh you're so kind 🥰 we need more people like you Queen 🌸"
@TH Nkosi said:
"God bless you mama, not anyone could have done what you did! ❤️"
@Tsholofelo Masibi added:
"Such a girls girl. ❤️🫂 thank you for helping her out."
@Eloita Zunguze asked:
"Learner? Uber? Njani? [How?] 😭 Oh you're such an amazing person 😊🥹"
@Busisiwe Blessed Nkosi commented:
"Yazi in life you must not rush, she should take time a tsamaye mo motseng [to drive around the neighbourhood] before registering her car to Uber/Bolt 😩"
@Boity Machaba wrote:
"Awww that was very kind of you 😊😊. She will improve in time. She needs to adjust a bit more on the road."
More Briefly News stories on e-hailing rides
- A South African woman earned praise for calmly confronting an e-hailing driver who was texting while driving, with Mzansi applauding her courage and respectful approach.
- An e-hailing driver from Rustenburg shared the heartbreaking story of a young girl who died in his car during a trip, saying the traumatic experience has stayed with him as he searches for the family to find closure.
- A Zimbabwean woman used an e-hailing service in Zimbabwe for the first time since leaving South Africa, sharing her experience with Bolt and sparking conversations online about cross-border travel.
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Source: Briefly News
