Passport application at banks: 10 crucial tips 2021 (with infographic)

Passport application at banks: 10 crucial tips 2021 (with infographic)

Based on the launched online service by the Department of Home Affairs which grants the people of South Africa the opportunity to carry out their passport application at banks, getting one's passport has become a lot easier. But then, what are the processes that are involved in applying for your passport? Where can you apply for your passport? What documents are needed for a passport? How do you go about renewing your passport? These and several other questions are answered in this article, just read on.

Passport application at banks
Photo: (modified by author)
Source: UGC

Compared to before when Smart ID and passport applications were open to only South Africans that are within the age of 30 and 35, Home Affairs has gradually increased the category of people that can now access and use their website. With the eHomeAffairs website, everyone who has his or her South African citizenship is privileged to apply for his or her passport as long as such knows the process that is involved. Therefore, in this article, you will discover the latest easy-to-follow tips that you need to note when applying for your own passport at the banks from where you can access the service.

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Step-by-step guide to applying for passport South Africa

The Home Affairs passport application process has simplified the processes that you have to go through before you can get your own passport as a citizen in South Africa. Now that the opportunity has been given to everyone to access their portal online, you do not have to go through rigorous steps or queue tirelessly when filing your application. Right from the comfort of your room, you can begin the process, and the steps that you are expected to follow are, therefore, explained below.

1. Determine the kind of passport that you need

While applying for a passport may not be a difficult task to embark on, it is imperative that you, first of all, determine the type that you need. Based on the information published on The Department of Home Affairs' official website, there are Tourist passports usually issued to people who are 16 years and older; Maxi tourist passports usually issued to South African citizens who travel frequently and are from 16 years and above.

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Then, there is also Child's passport which is issued to children who are below 16 years; Official passports which are issued to officials who work with government institutions and need to travel on official basis; and Emergency Travel Certificate (ETC). However, it should be noted that the Emergency Travel Certificate is usually issued to citizens who do not have a valid regular passport yet and need to travel urgently. There are also Diplomatic passports and Crew Member Certificates.

2. Register for online banking

Among other things, it is compulsory that you are registered for online banking with the bank that you use. If you have not done this, you will need to visit the branch that is nearest to you do settle that. Although, it is not all the banks that offer the DHA services, the specific banks and branches where you can complete your application are discussed later in this article.

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3. Create a personal account online

Before you begin the process for your passport application online, you would be required to create a profile for yourself on the Department of Home Affairs portal. The essence of this account is to help you further your application process. Also, with this account, you can apply for your passport and also for your children. Then, when there is a need for you to do a renewal, you will always go through the profile which you have already created.

4. Fill in the necessary information

Once you have determined the kind of passport that you want to apply for, the next line of action is to log on to the official website of the Department of Home Affairs for your registration. After you have filled in the required information, you would be asked to select the type that you want, whether it is for yourself or minor (i.e a child below 16 years of age).

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5. Upload the supporting documents

Once you have entered all the necessary information that you would be asked to, you will also be required to submit certain documents depending on the type of passport that you are applying for. For instance, if you are applying for your child(ren), you will need to upload your identity document with your spouse's and your child's birth certificate, but if your spouse is dead, you will be required to upload the death certificate. Comprehensive details of the documents that you need are discussed later in this article.

6. Choose your bank and branch nearest to you

In the process of carrying out your registration, you will be asked to select your bank and the branch from where you will like to collect it once it is ready. Apart from the branches of the Department of Home Affairs that are all over the country, you will be given options to choose from various banks that are registered with DHA to complete your application process.

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7. Make payment via your online banking platform to complete your application

Log into your online banking profile with the bank that you are registered with and from there, you will be able to make your payment to complete your application process. After you have made the required payment, you will be given a payment confirmation reference number which you are expected to keep in case there is a need for it later on.

Please note that there is no bank that is authorised to accept payments by cash and at the same time, making payment for another person is not permitted except for parents are applying for their children.

8. Book an appointment with your bank's branch

Once you get your payment confirmation reference number, the next thing that you need to do is to book an appointment with the branch of your bank. This you can do based on the page that you will be directed to in the form-filling process. The essence of the appointment is to have your fingerprints (biometrics) scanned and your picture captured. But then, bear in mind that you will receive an appointment confirmation which you will take to the branch that you have selected to complete the application process.

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9. Go with the necessary documents

When you are going for the appointment with the branch that you have chosen, go with your identity document. If you are applying for a new passport, for instance, it is important that you go with the old one with you.

10. Wait for notification

Interestingly, once you have completed the whole process with the bank, you will receive an SMS as well as an email once your passport is ready. Until then, you need to exercise some patience.

Documents needed for a passport

When you start your application process, you will be expected to supply the following documents:

  1. An application Form DHA-73 that has been duly completed.
  2. Your original identity document as well as a photocopy. If you are under 16 years, you will be expected to provide your birth certificate and a photocopy.
  3. If you are applying from abroad, you will be asked to submit a completed determination of citizenship Form DHA-529.
  4. When you want to apply for a child that is under 16 years, the consent of both parents will be sought, and at the same time, both of you will have to be present when the application is to be completed. However, if one of the parents is deceased, a death certificate and a copy of it have to be provided.
  5. If you are applying for an official passport, you will be required to provide a letter written on the official letterhead of your organisation confirming that you actually need it for an official trip. Then, the letter has to be signed by the head of the institution you work with or the owner of the organisation.

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Passport renewal South Africa

Passport renewal South Africa
Source: UGC

Depending on the type of passport that you have applied for or that you use, each of them carries an expiry date, and once it reaches its validity period, you will be required to renew it. Based on the directives of the Department of Home Affairs, to renew passport South Africa, you are expected to submit a new application for a passport.

You may probably be asking, "Can I renew my South African passport before it expires?" The truth is it is very well advisable that you should start the process of renewing your passport once you know that it will expire in the next 6-7 months. And interestingly, the process involved with the renewal is not burdensome at all.

Also, if your concern is "How do I renew my expired passport?" All you have to do is to follow the same processes which have been discussed above as if you are newly applying for a passport. However, when you are going to the bank's branch that you have chosen, you need to go along with your old passport as it will be requested from you. The cost of renewing your passport is around, R400 which is the same amount that is paid when you are just applying for one.

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List of banks for passport

Where to apply for your passport? There are a few banks from where you can complete your application process. However, even though some of these banks have been licensed to offer the services by the Department of Home Affairs, it is not all their branches that are equipped to serve you. For instance, Standard bank passport application process is not available in all their branches just as it applies to FNB as well. The following are the banks and branches where you can apply for and renew your passport.

Banks that do passports in Johannesburg

1. First National Bank Towers

Office location: 27 Diagonal Street.

2. ABSA Towers

Office location: 160 Main Street, CBD.

3. First National Bank Merchant Place

Office location: 4 Merchant Place, c/o Rivonia Road and Fredman Drive

4. Nedbank Lakeview, Roodepoort

Office location: 18 Constantia Boulevard, Constantia Kloof, Roodepoort.

Office Contact: 011 639 4207

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5. Nedbank Sandown

Office location: 135 Rivonia Road (c/o Rivonia and Maude Street).

Office Contact: 011 639 4210

6. Standard Bank Killarney Mall, Rosebank

Office location: Killarney Mall, 60 Riviera Road, Killarney.

Office Contact: 011 351 7814

7. Standard Bank Simmonds Street

Office location: 5 Simmonds Street, Johannesburg.

Office Contact: 011 639 4205/ 1624

Banks that do passports in Pretoria

1. First National Bank The Grove Mall

Office location: Grove Shopping Mall, Shop 4, upper level, Cnr Simon Vermooten & Lynnwood Road, Equestria.

2. Nedbank Arcadia

Office location: c/o Steve Biko and Madiba Street, Arcadia, 0083.

Office Contact: 012 301 0600

Banks that do passports in Centurion

1. ABSA Centurion Lifestyle Centre

Office location: Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Avenue.

2. FNB Centurion Lifestyle

Office location: Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Avenue

3. Standard Bank Centurion

Office location: c/o Hendrik Verwoerd and South Street, Centurion.

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Office Contact: 012 674 1414

Bank that does passports in Cape Town

The only bank that is known to offer this service in Cape Town is Standard Bank Canal Walk branch. Their office is located at Shop 599 upper level, Canal Walk Shopping Centre, Century City, Milnerton, 7441.

Office Contact: 021 529 8211.

Having discussed the passport application at banks process so far, you should have gotten ample information on how to go about applying or renewing your passport as the case may be. However, in case you encounter some challenges, while you are going through the process, you can always reach out to any of the Department of Home Affairs offices that are closest to you or any of the banks where the services are rendered.

DISCLAIMER: This article is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!

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