Standard Bank Customers Furious After Latest Technical Issue, Complain About Recurring Glitches

• Standard Bank customers are frustrated after experiencing another technical issue with the app
• Customers reported that their balance reflected zero or they had limited functionality
• Social media users are tired of the constant issues, saying it wasn't the first time it happened

Many South Africans are not happy with Standard Bank.

Customers of the popular bank were given a scare on Monday, 1 December 2024, when they logged into the banking app only to see their balance reflected as zero.

Others reported seeing error messages or having limited functionality on their apps or via internet banking.

Standard Bank apologises to customers

The bank had to do damage control as complaints piled up online, and they apologised for the error.

The bank also confirmed that they had fixed the error later in the day, but some customers complained they still experienced issues on Tuesday, 2 December.

South Africans not impressed

Read also

6 Children killed in N1 accident, many other passengers injured as bus overturns near Worcester

Despite the bank confirming they had solved the problems, many social media users complained that this wasn’t a one-time thing.

Lennon Govindsamy said:

“Every month end it’s the same story with Standard Bank. It's standard for the app not to work on payday 😂”

Mark Frinke added:

“No surprise. It happens a lot on the first business day of the month.”

Morgan McKeys Gumede stated:

“I was frustrated like hell. And I couldn't even buy airtime.”

@chrisfvz said:

“Excuses are not good enough. This happens far too often for a so-called world-class bank.”

@chrisfvz added:

“When will Standard Bank employ technical people who know what they are doing? The number of times your systems experience 'glitches', particularly at month end, is unacceptable. Fix it or lose me as a customer. You offer nothing that other banks can't match.”

Nthabiseng Joy Moloi stated:

“Standard Bank forgot to add lower before the standard. Their real name is actually Lower Standards Bank.”

Read also

Australia bans children under 16 from using social media, South Africans want the same law passed

Cosy couple at ATM humours the internet

In another story, Briefly News reported about a man and woman who went to an ATM to withdraw money, which the woman seemed overly excited about.

The interaction between the tired-looking man and the enthusiastic woman piqued the internet's attention.

Many social media users joked that the man was being robbed of his salary.

Source: Briefly News