Ian Cameron Confirms Disciplinary Action Against 10111 Operator Who Dropped Call About Dunoon Murder
- Ian Cameron has provided an update on the four murders in Dunoon and the disconnected 1011 call
- The Police Portfolio Committee Chairperson suggested what needed to be done to prevent further instances
- South Africans took to social media to weigh in on Cameron's comments, sharing mixed reactions to it
PAY ATTENTION: Mark Briefly News as a preferred source, and our content will appear higher in your Google feed!
WESTERN CAPE – Ian Cameron has confirmed that disciplinary action has been taken against a 10111 operator who disconnected a call about a murder taking place.
A parent, travelling with their children, contacted the 10111 centre to report an active attack unfolding in front of them in Dunoon. The caller stated that they witnessed people who had been tied up being beaten and pushed towards a fire. The caller relayed as much location information as possible using GPS.
The operator allegedly refused to work with that information, demanded an exact street address, and ultimately disconnected the call. Police later discovered the charred bodies of four men, which were lying metres apart on an open field near the N7 off-ramp on Malibongwe Drive.
Cameron calls for a revamp of 10111 service
Speaking about the incident, Cameron, who is the Chairperson of the Portfolio Committee on Police, indicated that he and Member of Parliament Nicholas Gotsell had visited the 10111 centre more than once. What they found was troubling: ageing infrastructure, unreliable technology, poor staffing conditions and a serious morale problem.
He was clear, however, that none of those pressures justified what happened in this case.
PAY ATTENTION: You can now search for all your favourite news and topics on Briefly News.
"This is bigger than one operator. The whole service needs to be rebuilt with modern technology, live-location capability, proper staffing, training, backup power and real accountability."
The Democratic Alliance member also noted that the children were left traumatised, as they witnessed the attack unfolding before their eyes.
“The children in the car that night were not only witnesses to something deeply traumatic. They also experienced first-hand that the system designed to protect them can fail at the worst possible moment,” he said.
How did South Africans react?
The post drew a flood of responses from South Africans who said the Dunoon case was not an isolated one.
@AfrRefugee51 wrote:
"Now imagine calling 10111 as you are attacked on your farm. Eight hours later and no SAPS. Eventually got through again asking where the police is? Ag mara, sorry, we can't find your farm."
@stefanjacobs said:
"If more than 25% of calls are dropped or abandoned, I don't think a system overhaul or new technology will fix it. These systems worked just fine in the past."
@BiancavanLogge1 shared:
"Unfortunately, I have been disappointed numerous times. Living in Gauteng, we do not call 10111 at all. They either do not answer, or the line is engaged. Private security companies are the only ones who respond. Sad reality."
@HermanHG asked:
"The whole of South Africa needs to be rebuilt and fixed. So, where did all the trillions disappear to?”
@Moetapelepele challenged Cameron directly:
"You can't complain like us. You are the chairperson of the Portfolio Committee of Police and a member of GNU. You should be giving us solutions, not problems."
@Lindels01 stated:
"Where there's no will, nothing will be done."
Other stories about bodies being burnt
- KwaZulu-Natal police discovered the burnt bodies of a family of five, which had been decomposing after being dumped in a forest.
- Fears of a serial killer on the loose in Pretoria rose after four burned bodies were discovered in one area in the space of three months.
- A chilling discovery was made after three burned bodies were found in a bush along the R535 between Hazyview and Graskop.
PAY ATTENTION: Stay informed and follow us on Google News!
Source: Briefly News
