Free Electricity for Qualifying SA Households: What 4 Major Metros Offer

Free Electricity for Qualifying SA Households: What 4 Major Metros Offer

  • South Africa's Free Basic Electricity scheme was established in 2003 to support low-income and elderly households, but millions of qualifying families are still missing out
  • The monthly free electricity allowance varies widely across the four major metros, with Tshwane offering the most generous allocation at 100 kWh
  • Electricity Minister Kgosientsho Ramokgopa has proposed raising the national FBE cap significantly, which could change what millions of households receive
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A person pressing a button on their prepaid electrcity box. Images: Yori Meirizan/Getty
Source: Getty Images

Millions of South African households may be entitled to free electricity every month but are not receiving it. The Free Basic Electricity (FBE) scheme has been in place since 2003, designed to ease the financial burden on low-income earners and pensioners, including SASSA Old-Age Grant recipients. Despite an estimated 10 million qualifying households nationally, only around 2 million are actively collecting the benefit.

One major reason for the shortfall is the prevalence of illegal electricity connections. Households that are unregistered cannot apply for the subsidy, leaving many without access to a benefit they would otherwise qualify for.

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Electricity Minister Kgosientsho Ramokgopa has signalled plans to raise the national FBE allocation, with a proposal to lift the historical band from 50 kWh up to 200 kWh per month — a move that could significantly reduce electricity costs for struggling families.

What each major metro offers

The amount of free electricity a household receives depends on where it is located, as individual municipalities manage the scheme through their own indigent support programmes.

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City Power in Johannesburg provides 50 kWh per month to households earning under R7,800 per month, subject to annual renewal. In Durban, eThekwini Municipality offers 65 kWh monthly under its Scale 12 tariff to households consuming fewer than 150 kWh per month. Cape Town's allocation is tiered, ranging from 25 kWh to 60 kWh for qualifying SASSA grant recipients whose household income falls below R7,500 per month. The most generous metro offering comes from the City of Tshwane in Pretoria, which provides 100 kWh monthly to indigent households, along with 12 kilolitres of free water and full rates rebates.

Beyond the metros, national guidelines set the baseline at 50 kWh per month for grid-connected homes — enough to cover basic lighting, a kettle, a radio, and a small television. Registered indigent households also qualify for 6,000 litres of water monthly, plus subsidised sanitation and refuse removal.

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How to apply for free basic electricity

According to the government, pensioners and low-income residents can apply at their nearest municipal office or through official municipal online portals. Applicants need to bring a valid ID document, their electricity meter or municipal account number, proof of income or a SASSA Grant confirmation letter, proof of residence, and either three months of bank statements or a sworn affidavit.

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A power plant in SA. Images: fivepointsix/Getty
Source: Getty Images

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Nerissa Naidoo avatar

Nerissa Naidoo (Human Interest Editor) Nerissa Naidoo is a writer and editor with seven years of experience. Currently, she is a human interest writer at Briefly News and joined the publication in 2024. She began her career contributing to Morning Lazziness and later joined Featherpen.org. As a TUW ghostwriter, she focused on non-fiction, while her editorial roles at National Today and Entail.ai honed her skills in content accuracy and expert-driven editing. You can reach her at nerissa.naidoo@briefly.co.za

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