First National Bank Retires Gold Card, Brings Cheaper Alternative In

First National Bank Retires Gold Card, Brings Cheaper Alternative In

- First National Bank (FNB) has reportedly replaced its middle-market Gold Accounts with a cheaper alternative it has labelled the FNB Aspire

- FNB Aspire account holders could possibly receive up to R150 from the bank's eBucks services through four different revenue streams

- According to reports, the FNB Aspire account will be available to certain individuals who fall into the bracket of earning an income of R180 000 to R450 000 annually

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FNB (First National Bank) aims to substitute its middle-market gold account with a less financially straining account under the name FNB Aspire with the option for individuals to pay their bank fees through the use of an eBucks compensation system. 

Customers holding a R99 per month discount account and a yearly income of R180 000 to R450 000 will qualify for FNB Aspire provided they have made at least three transactions a month through the app.

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Aspire holders can receive R150 from four different revenues of eBucks, namely:

  • Shopping at Shoprite, Checkers, USave, Clicks
  • Buying fuel at Engen
  • Buying a bus ticket at Intercape
Business News: FNB retires gold card, middle-income, black
First National Bank has retired its gold card and will be giving eligible middle-income earners its black card. Image: Waldo Swiegers/Bloomberg
Source: Getty Images

Customers possessing only an FNB Aspire credit card can make use of the SLOW Lounge at no additional cost when booking with eBucks while making use of the 500MB data, 30-minute voice bundle and 30 SMSes options on FNB Connect.

This can be done when they add R100 or above to their FNB Connect SIM each month, also offered to them through the account.

Fees

Following reports by Eminetra, in relation to other accounts, FNB said the monthly account fees will remain in the entry market unchanged for another year and reduce Easy Zero and Easy PAYU cash withdrawals at FNB ATMs to R7 per R1 000 (maximum R2 000).

FNB Cards eligibility

According to News24, Capitec was the first to 'democratise' bank cards in South Africa offering black Global One cards to all customers regardless of their income, while FNB Aspire cards still remain available for specific people.

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Previously, Briefly News reported that for the second year running, First National Bank (FNB) has earned itself the title of the bank with the most complaints in South Africa. Results published by the Ombudsman for Banking Services (OBS) on Wednesday, 12 May show that FNB received more complaints this time around than ever before.

Complaints

2 197 complaints were recorded by OBS, making FNB the first bank to break the 2 000 mark. FNB’s consumer dissatisfaction has increased by a whopping 29% since 2019.

Standard Bank came in second with 1 572 reported cases and Capitec came in third with 1 259.

ABSA bagged fifth place after having decreased complaints by 36% with only 943 cases of complaints reported, making them the most favourable bank in Mzansi.

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Source: Briefly.co.za

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