SASSA branches, contact details and office hours (detailed guide)
The South African Social Security Agency intends to be a leader in providing social security services. To this end, the Agency ensures that eligible children, people with disabilities, the old, and other vulnerable people in the society have access to social services. For this reason, SASSA branches are strategically located across South Africa. So, how do you contact SASSA?
Source: UGC
TABLE OF CONTENTS
- SASSA branches, contact details and office hours
- What are the SASSA office hours?
- How do you contact SASSA on WhatsApp?
- Can you apply for SASSA at any branch?
- How do you contact SASSA Western Cape?
- How do you check if your R350 has been approved?
- What is the SASSA head office contact number?
- How many SASSA offices are there in South Africa?
The South African Social Security Agency (SASSA) is a government institution responsible for administering social grants to eligible South Africans. Whether you need assistance with your social grant application, have questions about the R350 Social Relief of Distress (SRD) grant, or require support for any other SASSA-related service, knowing where to find a SASSA office and how to contact them is crucial.
SASSA branches, contact details and office hours
SASSA branches located across South Africa facilitate the SASSA card renewal process, among other services. So, if you are wondering where to get new SASSA cards or other social services, below is a list of the branch network to get you started.
SASSA offices in Pretoria and Gauteng
Pretoria hosts the SASSA head office, the SASSA Pretoria service office, and other satellite offices. Here are SASSA contact details for each of the SASSA offices in Gauteng and Pretoria.
| Location | Office phone |
| 501 Pretorius Street, Arcadia, Pretoria, 0007 | 0027 12 400 2000 |
| 40 Hoofdt Street, Roodepoort, Johannesburg, 1725 | 0027 11 241 8300 |
| Luthuli Street, Dobsonville, Johannesburg, 1863 | 0027 11 988 0010 |
| Old Pretoria Road &, Church Street, Grand Central, Midrand, 1685 | 0027 11 545 5900 |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | 0027 80 060 1011 |
| 87 Elston Aveneu, Benoni, 1500 | 0027 81 815 1197 |
| 363 Pretorius StREET, Pretoria Central, Pretoria, 0002 | 0027 12 392 9200 |
| Luthuli Street, Dobsonville, Soweto, 1863 | 0027 11 989 5806 |
| 3rd Floor, 4th Floor, Pencardia 2, 503 Pretorius Street, Arcadia, Pretoria, 0002 | 0027 12 400 2180 |
| Orange Farm, 1805 | 0027 11 213 2901 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 0027 12 730 0325 |
| 58 Von Brandis Street, Krugersdorp, 1740 | 0027 11 668 7807 |
| Kruger Avenue, Vereeniging, 1930 | 0027 16 430 2501 |
| 256 Andrew Mapheto Dr, Tembisa, Johannesburg, 1632 | 0027 73 355 4444 |
| Palladium Street, Carletonville, 2500 | 0027 79 558 8064 |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | 0027 16 360 4202 |
| 24502 Nkosi Street, Kwa-Thema, Springs, 1575 | 0027 76 857 1781 |
| Mahube Valley, Pretoria, 0147 | 0027 66 142 5630 |
| 452 Chris Hani Road, Klipspruit, Soweto, 1809 | 0027 12 400 2000 |
SASSA offices in Cape Town
Cape Town hosts the Western Cape regional office and SASSA service offices.
| Location | Office phone |
| Albany Building, 1st Street, Industrial Site, Mahikeng, 2745 | 0027 18 397 3826 |
| 9 Pretorius Street, Rustenburg, 0300 | 0027 14 591 8956 |
| Mabe Biz Park, 17 6 Kgwebo Road, Waterval Est, Rustenburg, 0300 | 0027 14 591 9940 |
| 26 Gerrit Maritz Street, Zeerust, 2865 | 0027 18 642 1255 |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | 0027 12 730 0325 |
| 11 Tom Street, Primindia, Brits, 0250 | 0027 12 400 2000 |
| 10 Zinn Street, Potchindustria, Potchefstroom, 2520 | 0027 72 947 2403 |
| 1440 Remainder Street, Mafikeng Industrial, Mahikeng, 2745 | 0027 79 381 7772 |
| 2 Welverdien Road, Khutsong South, Carletonville, 2499 | 0027 79 558 8064 |
| Corner Du Toit Street Mark Street, & , Warrenton, 8530 | 0027 53 802 4900 |
| Station Street, Taung, 8584 | 0027 64 728 8726 |
| Dry Harts, 8588 | 0027 53 995 3011 |
| 501 Pretorius Street, Arcadia, Pretoria, 0007 | 0027 12 400 2000 |
| Du Toitspan Road, Kimberley, 8300 | 0027 53 802 4900 |
| Nieuwoudtville, 8180 | 0027 27 218 1378 |
| 31 Scott Street, Upington, 8800 | 0027 54 461 2962 |
| Williston, 8920 | 0027 53 391 3638 |
| Le Roux Street, Newtown, Calvinia, 8190 | 0027 27 341 1070 |
| 42 Main Road, Eerste River, Cape Town, 7100 | 0027 21 902 8600 |
| 272 Main Road, Wynberg, Cape Town, 7800 | 0027 84 997 3747 |
| Vredenburg, 7380 | 0027 22 703 7000 |
| Caledon, 7230 | 0027 28 214 5000 |
| Kusasa Road, Village 1 North, Cape Town, 7784 | 0027 21 360 4116 |
| 42 Courtenay Street, Bodorp, George, 6529 | 0027 44 285 0040 |
| 7 New Street, Estherville, Paarl, 7646 | 0027 66 304 0669 |
| Vredendal, 8160 | 0027 27 201 1700 |
| 94 Old Klipfontein Road, Athlone, Cape Town, 7760 | 0027 80 060 1001 |
| Julius Tsolo Street, Ekuphumleni, Cape Town, 7784 | 0027 21 360 2100 |
SASSA offices in Durban and KwaZulu-Natal
Durban is a major city in the KwaZulu-Natal province of South Africa. Here are some of the available SASSA offices near you.
| Location | Office phone |
| Phoenix, Durban, 4068 | 0027 31 538 9803 |
| 43 Kings Road, Pinetown, Durban, 3600 | 0027 80 060 1011 |
| Esikhawini H, Richards Bay, 3887 | 0027 35 874 6116 |
| G1, Umzinto, Durban, 4200 | 0027 39 974 1501 |
| Ngungumbane Road, Inanda, Durban, 4310 | 0027 63 050 8272 |
| R614 Noordburg Road, Thusong Center 3242, Ozwatini, 0027 | 0027 32 294 9015 |
| 1 Bank Street, Pietermaritzburg, 3201 | 0027 33 846 3300 |
| Gamalakhe-A, 4249 | 0027 39 318 3005 |
| 200 Zwe Madlala Dr, Umlazi W, Umlazi, 4066 | 0027 31 918 8800 |
| Northdale, Pietermaritzburg, 3201 | 0027 33 392 8200 |
| M30, Umbumbulu, 4105 | 0027 81 053 0604 |
| Unnamed Road, Underberg, 3257 | 0027 33 701 2245 |
| Madadeni B, Newcastle, 2951 | 0027 34 314 3070 |
SASSA offices in Limpopo
If you live in Limpopo, you can access social services from the following offices:
What are the SASSA office hours?
SASSA offices typically operate during regular business hours. Most are open Monday through Friday, from 8:00 AM to 4:00 PM.
How do you contact SASSA on WhatsApp?
SASSA has made it easier to access services via WhatsApp. To contact SASSA on WhatsApp, send a message to 082 046 8553.
Can you apply for SASSA at any branch?
You can apply for SASSA services at any branch across the country. Whether you are applying for an old-age pension, disability grant, or the R350 SRD grant, your application can be processed at any SASSA office.
How do you contact SASSA Western Cape?
To contact SASSA in the Western Cape, you can call their regional office at 021 469 0235 or visit their various offices indicated below:
| Location | Office phone |
| Du Toitspan Road, Kimberley, 8300 | 0027 53 802 4900 |
| Nieuwoudtville, 8180 | 0027 27 218 1378 |
| 31 Scott Street, Upington, 8800 | 0027 54 461 2962 |
| Williston, 8920 | 0027 53 391 3638 |
| Le Roux Street, Newtown, Calvinia, 8190 | 0027 27 341 1070 |
How do you check if your R350 has been approved?
To check the status of your R350 SRD grant application, you can visit the SASSA SRD website and use the status check feature. Alternatively, you can send a WhatsApp message to 082 046 8553 or call the SASSA toll-free contact number 0800 60 10 11.
What is the SASSA head office contact number?
SASSA head office contact number is +27 12 400 2000. You can also visit them at 501 Pretorius St, Arcadia, Pretoria, 0007, South Africa.
How many SASSA offices are there in South Africa?
SASSA has over 300 local offices spread across South Africa. These offices are located in all nine provinces, providing services related to social grants and other welfare benefits to eligible South Africans.
The distribution of SASSA branches and satellite offices helps the South African Social Security Agency reach a wider audience. So, if you fall under any of the groups the South African Social Security Agency serves, you can always visit an office near you.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
Briefly.co.za recently published a guide on how to cancel SASSA application. SASSA continues to be a critical lifeline for millions of South Africans, providing social assistance and grants to those in need.
However, circumstances change, and sometimes, individuals may need to cancel their SASSA application for various reasons. Whether it is due to eligibility changes, personal circumstances, or other factors, understanding the cancellation process is essential.
Source: Briefly News
Jedidah Tabalia Jedi is a journalist with over 5 years working experience in the media industry. She has a BSc. in Human Resource Management from Moi University (graduated in 2014) and a working in progress MBA in Strategic Management. Having joined Genesis in 2017, Jedi is a passionate Facts and Life Hacks, Fitness, and Health content creator who sees beauty in everything. She loves traveling and checking out new restaurants. Her email address is jedidahtabalia@gmail.com
Jackline Wangare (Lifestyle writer) Jackline Simwa is a content writer at Briefly.co.za, where she has worked since mid-2021. She tackles diverse topics, including finance, entertainment, sports, and lifestyle. Previously, she worked at The Campanile by Kenyatta University. She has more than five years in writing. Jackline graduated with a Bachelor’s degree in Economics (2019) and a Diploma in Marketing (2015) from Kenyatta University. In 2023, Jackline finished the AFP course on Digital Investigation Techniques and Google News Initiative course in 2024. Email: simwajackie2022@gmail.com.
