SASSA branches, contact details and office hours (detailed guide)
The South African Social Security Agency intends to be a leader in providing social security services. To this end, the Agency ensures that eligible children, people with disabilities, the old, and other vulnerable people in the society. For this reason, SASSA branches are strategically located across South Africa. So, how do I contact SASSA? Here you will find all the necessary contacts.
Source: Twitter
The Social Assistance Act of 2004 outlines the legislative mandate for the South African Social Security Agency. One of the primary objectives of the Agency is to ensure the provision of services such as social grants to the vulnerable and needy. Last year, following the gazettement of the South Africa Post Office as the payment channel for social grants, the social security body introduced new SASSA cards. Initially, beneficiaries had up to September 2018 to register, but following the low uptake of the cards, the South African Social Security Agency extended the deadline more than twice. Most recently, beneficiaries had up to April 30th, 2019 to collect the new cards.
READ ALSO: SASSA grants: how to apply and who qualifies?
SASSA offices
Where can I get the new SASSA card? SASSA branches located across South Africa facilitate the SASSA card renewal process among other services. So, if you are wondering where to get new SASSA cards or other social services, below is a list of the branch network to get you started.
SASSA offices Pretoria
Pretoria hosts the SASSA head office, the SASSA Pretoria service office, and other satellite offices. Here are SASSA contact details and office hours for each of the SASSA offices in Pretoria.
1. South African Social Security Agency headquarters
Physical location: SASSA House, 501 Prodinsa Building along Cnr Steve Biko and Pretorius Streets, Pretoria.
Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083
Telephone: 012 400 200
Website: www.sassa.gov.za . This website is applicable to all South African Social Security Agency branches.
For SASSA Grant enquiries contact details, you can reach the headquarters through
Telephone: 0800 60 10 11 (toll free)
Fax: 012 400 2257
Email: GrantEnquiries@sassa.gov.za
The South African Social Security Agency headquarter opens Monday to Friday from 7 am to 5 pm. Unfortunately, this office does not function on weekends.
2. SASSA Pretoria service office Pretoria
Physical location: 359 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa
Telephone: +27 12 400 2000
Opening hours: Monday to Friday from 7:30 am to 4 pm.
3. South African Social Security Agency office in Soshanguve
Physical location: Nafcoc Supplying Centre, 20 Buitenkant St, Soshanguve, Pretoria, 0152, South Africa
Telephone: +27 12 730 0325
SASSA offices Cape Town
Cape Town hosts the Western Cape regional office and SASSA service offices.
1. Western Cape regional office
Physical location: Golden Acre, Adderley Street, CBD, Cape Town, South Africa, 8001
Postal Address: Private Bag X9189 Arcadia, Cape Town, 8000
Telephone: +27 21 469 0200
Fax: 021 469 0260
Email: GrantsEnquiriesWC@sassa.gov.za
The SASSA office hours in Cape town are Monday to Friday between 7:30 am and 4 pm.
2. Belville local office contacts
Physical location: Belgravia, Cape Town, 7530, South Africa
Telephone: +27 21 944 7700
Email: GrantsEnquiriesWC@sassa.gov.za
Opening hours: Monday to Friday from 7:30 am to 4 pm
3. Victoria Street branch Cape Town contact details
Physical location: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000, South Africa
Telephone: +27 21 481 9736
Email: GrantsEnquiriesWC@sassa.gov.za
Opening hours: Monday to Friday, 8:00 am to 4:00 pm
4. Western Cape Records Management Center contacts
Physical location: Marconi Beam, Cape Town, 7447, South Africa
Email: GrantsEnquiriesWC@sassa.gov.za
Opening hours: Monday to Friday, 8:00 am to 4:00 pm
SASSA offices in Johannesburg
1. Gauteng regional office
Physical location: 28 Harrison Street, Johannesburg, 2000
Postal Address: Private Bag X120, Marshalltown, 2107
Telephone: 011 241 8300
Fax: 021 469 0260
Email: GrantsEnquiriesGP@sassa.gov.za
The office is open Monday to Friday, 7.30 am to 4 pm.
2. SASSA Roodepoort branch
Physical location: 40 Hoofdt Street, Roodepoort, Johannesburg, 1725, South Africa
Telephone: +27 11 241 8300
Opening hours: Monday to Friday, 7:30 am to 4:30 pm
3. SASSA Johannesburg Soweto office
Physical location: Luthuli St, Dobsonville, Johannesburg, 1863, South Africa
Telephone: +27 11 988 0010
Opening hours: Monday to Friday, 7:30 am to 4:30 pm
4. SASSA Midrand
Physical location: 197 Kerk St, Grand Central, Midrand, 1685, South Africa
Telephone: +27 11 545 5951
Opening hours: Monday to Friday, 8:00 am to 4:000 pm
SASSA offices in Alberton
If you live in Alberton, you can access social services from the offices in Johannesburg or the following satellite office:
South African Social Security Agency Ekurhuleni district office
Physical location: 29 Catlin St, Germiston, 1400, South Africa
Telephone: +27 11 776 8049
Opening hours: Monday to Friday, 7:30 am to 4:00 pm
SASSA Eastern Cape region
The Eastern Cape offices serve the residents of East London, Port Elizabeth, and other towns in the region. Here is how you can contact the Eastern Cape regional office:
Physical location: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney
Postal Address: Private Bag X9001 Chiselhurst, East London, 5200
Telephone: 043 707 6300
Fax: 043 707 6481
Email: GrantsEnquiriesEC@sassa.gov.za
SASSA Free State office
Physical location: Iustitia Building, Cnr St. Andrews Street & Aliwal Street Bloemfontein
Postal Address: Private Bag X20553 Bloemfontein, 9300
Telephone: 051 410 8339
Email: GrantsEnquriesFS@sassa.gov.za
SASSA Kwazulu Natal
Physical location: 1 Bank Street Pietermaritzburg, 3201
Postal Address: Private Bag X9146, Pietermaritzburg 3201
Telephone: 033 846 3300
Fax: 033 846 9595
Email: GrantsEnquiriesKZN@sassa.gov.za
SASSA Limpopo office
Physical location: 43 Landros Mare Street, Polokwane, 0699
Postal Address: Private Bag X9677 Polokwane 0700
Telephone: 015 291 7400
Fax: 015 291 7996
Email: GrantsEnquiriesLIM@sassa.gov.za
SASSA North West
Physical location: 1st Industrial Site Mahikeng 2735
Postal Address: Private Bag X44 Mmabatho 2735
Telephone: 015 291 7400
Fax: 015 291 7996
Email: GrantsEnquiriesNW@sassa.gov.za
SASSA Mpumalanga office
Physical location: 18 Ferreira Street Nelspruit 1200
Postal Address: Private Bag X11230 Nelspruit 1200
Telephone: 018 397 3386
Email: GrantsEnquiriesMP@sassa.gov.za
SASSA Northern Cape
Physical location: Du Toitspan Building, 95-97 Du Toitspan Road, Kimberley 8301
Postal Address: Private Bag X6011 Kimberley 8300
Telephone: 053 802 4900
Fax: 053 832 5225
Email: GrantsEnquiriesNC@sassa.gov.za
SASSA Krugersdorp
Physical location: 58 Von Brandis St, Krugersdorp, 1740, South Africa
Telephone: +27 11 668 7807
Opening hours: Monday to Friday, 8:00 am to 4:00 pm
South African Social Security Agency and the South African Post Office
The various Post Offices located across the country, for example, Honeydew post office, support the South African Social Security Agency in service delivery. Beneficiaries can collect their social grants and new cards. The Post office trading hours vary depending on the branch. Nonetheless, they mostly operate between 7:30 am to 5:00 pm on Weekdays and 8:00 am to 1:00 pm on Saturdays. A select few open on Sundays and Holidays. In some instances, you can access social services at other government offices close to you.
Source: Twitter
READ ALSO: NSFAS requirements for 2019
The distribution of SASSA branches and satellite offices helps the South African Social Security Agency reach a wider audience. So, if you fall under any of the groups the South African Social Security Agency serves, you can always visit an office near you.
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Source: Briefly News
