SASSA branches, contact details and office hours

SASSA branches, contact details and office hours

The South African Social Security Agency intends to be a leader in providing social security services. To this end, the Agency ensures that eligible children, people with disabilities, the old, and other vulnerable people in the society. For this reason, SASSA branches are strategically located across South Africa. So, how do I contact SASSA? Here you will find all the necessary contacts.

SASSA branches, contact details and office hours

Image: twitter.com, @ewnupdates
Source: Twitter

The Social Assistance Act of 2004 outlines the legislative mandate for the South African Social Security Agency. One of the primary objectives of the Agency is to ensure the provision of services such as social grants to the vulnerable and needy. Last year, following the gazettement of the South Africa Post Office as the payment channel for social grants, the social security body introduced new SASSA cards. Initially, beneficiaries had up to September 2018 to register, but following the low uptake of the cards, the South African Social Security Agency extended the deadline more than twice. Most recently, beneficiaries had up to April 30th, 2019 to collect the new cards.

READ ALSO: SASSA grants: how to apply and who qualifies?

SASSA offices

Where can I get the new SASSA card? SASSA branches located across South Africa facilitate the SASSA card renewal process among other services. So, if you are wondering where to get new SASSA cards or other social services, below is a list of the branch network to get you started.

SASSA offices Pretoria

Pretoria hosts the SASSA head office, the SASSA Pretoria service office, and other satellite offices. Here are SASSA contact details and office hours for each of the SASSA offices in Pretoria.

1. South African Social Security Agency headquarters

Physical location: SASSA House, 501 Prodinsa Building along Cnr Steve Biko and Pretorius Streets, Pretoria.

Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083

Telephone: 012 400 200

Website: www.sassa.gov.za . This website is applicable to all South African Social Security Agency branches.

For SASSA Grant enquiries contact details, you can reach the headquarters through

Telephone: 0800 60 10 11 (toll free)

Fax: 012 400 2257

Email: GrantEnquiries@sassa.gov.za

The South African Social Security Agency headquarter opens Monday to Friday from 7 am to 5 pm. Unfortunately, this office does not function on weekends.

2. SASSA Pretoria service office Pretoria

Physical location: 359 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa

Telephone: +27 12 400 2000

Opening hours: Monday to Friday from 7:30 am to 4 pm.

3. South African Social Security Agency office in Soshanguve

Physical location: Nafcoc Supplying Centre, 20 Buitenkant St, Soshanguve, Pretoria, 0152, South Africa

Telephone: +27 12 730 0325

SASSA offices Cape Town

Cape Town hosts the Western Cape regional office and SASSA service offices.

1. Western Cape regional office

Physical location: Golden Acre, Adderley Street, CBD, Cape Town, South Africa, 8001

Postal Address: Private Bag X9189 Arcadia, Cape Town, 8000

Telephone: +27 21 469 0200

Fax: 021 469 0260

Email: GrantsEnquiriesWC@sassa.gov.za

The SASSA office hours in Cape town are Monday to Friday between 7:30 am and 4 pm.

2. Belville local office contacts

Physical location: Belgravia, Cape Town, 7530, South Africa

Telephone: +27 21 944 7700

Email: GrantsEnquiriesWC@sassa.gov.za

Opening hours: Monday to Friday from 7:30 am to 4 pm

3. Victoria Street branch Cape Town contact details

Physical location: 50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000, South Africa

Telephone: +27 21 481 9736

Email: GrantsEnquiriesWC@sassa.gov.za

Opening hours: Monday to Friday, 8:00 am to 4:00 pm

4. Western Cape Records Management Center contacts

Physical location: Marconi Beam, Cape Town, 7447, South Africa

Email: GrantsEnquiriesWC@sassa.gov.za

Opening hours: Monday to Friday, 8:00 am to 4:00 pm

SASSA offices in Johannesburg

1. Gauteng regional office

Physical location: 28 Harrison Street, Johannesburg, 2000

Postal Address: Private Bag X120, Marshalltown, 2107

Telephone: 011 241 8300

Fax: 021 469 0260

Email: GrantsEnquiriesGP@sassa.gov.za

The office is open Monday to Friday, 7.30 am to 4 pm.

2. SASSA Roodepoort branch

Physical location: 40 Hoofdt Street, Roodepoort, Johannesburg, 1725, South Africa

Telephone: +27 11 241 8300

Opening hours: Monday to Friday, 7:30 am to 4:30 pm

3. SASSA Johannesburg Soweto office

Physical location: Luthuli St, Dobsonville, Johannesburg, 1863, South Africa

Telephone: +27 11 988 0010

Opening hours: Monday to Friday, 7:30 am to 4:30 pm

4. SASSA Midrand

Physical location: 197 Kerk St, Grand Central, Midrand, 1685, South Africa

Telephone: +27 11 545 5951

Opening hours: Monday to Friday, 8:00 am to 4:000 pm

SASSA offices in Alberton

If you live in Alberton, you can access social services from the offices in Johannesburg or the following satellite office:

South African Social Security Agency Ekurhuleni district office

Physical location: 29 Catlin St, Germiston, 1400, South Africa

Telephone: +27 11 776 8049

Opening hours: Monday to Friday, 7:30 am to 4:00 pm

SASSA Eastern Cape region

The Eastern Cape offices serve the residents of East London, Port Elizabeth, and other towns in the region. Here is how you can contact the Eastern Cape regional office:

Physical location: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney

Postal Address: Private Bag X9001 Chiselhurst, East London, 5200

Telephone: 043 707 6300

Fax: 043 707 6481

Email: GrantsEnquiriesEC@sassa.gov.za

SASSA Free State office

Physical location: Iustitia Building, Cnr St. Andrews Street & Aliwal Street Bloemfontein

Postal Address: Private Bag X20553 Bloemfontein, 9300

Telephone: 051 410 8339

Email: GrantsEnquriesFS@sassa.gov.za

SASSA Kwazulu Natal

Physical location: 1 Bank Street Pietermaritzburg, 3201

Postal Address: Private Bag X9146, Pietermaritzburg 3201

Telephone: 033 846 3300

Fax: 033 846 9595

Email: GrantsEnquiriesKZN@sassa.gov.za

SASSA Limpopo office

Physical location: 43 Landros Mare Street, Polokwane, 0699

Postal Address: Private Bag X9677 Polokwane 0700

Telephone: 015 291 7400

Fax: 015 291 7996

Email: GrantsEnquiriesLIM@sassa.gov.za

SASSA North West

Physical location: 1st Industrial Site Mahikeng 2735

Postal Address: Private Bag X44 Mmabatho 2735

Telephone: 015 291 7400

Fax: 015 291 7996

Email: GrantsEnquiriesNW@sassa.gov.za

SASSA Mpumalanga office

Physical location: 18 Ferreira Street Nelspruit 1200

Postal Address: Private Bag X11230 Nelspruit 1200

Telephone: 018 397 3386

Email: GrantsEnquiriesMP@sassa.gov.za

SASSA Northern Cape

Physical location: Du Toitspan Building, 95-97 Du Toitspan Road, Kimberley 8301

Postal Address: Private Bag X6011 Kimberley 8300

Telephone: 053 802 4900

Fax: 053 832 5225

Email: GrantsEnquiriesNC@sassa.gov.za

SASSA Krugersdorp

Physical location: 58 Von Brandis St, Krugersdorp, 1740, South Africa

Telephone: +27 11 668 7807

Opening hours: Monday to Friday, 8:00 am to 4:00 pm

South African Social Security Agency and the South African Post Office

The various Post Offices located across the country, for example, Honeydew post office, support the South African Social Security Agency in service delivery. Beneficiaries can collect their social grants and new cards. The Post office trading hours vary depending on the branch. Nonetheless, they mostly operate between 7:30 am to 5:00 pm on Weekdays and 8:00 am to 1:00 pm on Saturdays. A select few open on Sundays and Holidays. In some instances, you can access social services at other government offices close to you.

SASSA branches, contact details and office hours

Image: www.sassa.gov.za
Source: Twitter

READ ALSO: NSFAS requirements for 2019

The distribution of SASSA branches and satellite offices helps the South African Social Security Agency reach a wider audience. So, if you fall under any of the groups the South African Social Security Agency serves, you can always visit an office near you.

READ ALSO:

Source: Briefly.co.za

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