"Capitec Wants to VBS Us": Users Face Nationwide Service Outage, Netizens React

"Capitec Wants to VBS Us": Users Face Nationwide Service Outage, Netizens React

  • Capitec Bank customers faced nationwide service disruptions, sparking frustration on social media
  • The issues are part of a global IT outage impacting banks, media, and airlines
  • The City of Tshwane also reported internet connection problems, affecting all IT-related services

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Reitumetse Makwea, a Briefly News current affairs journalist in Pretoria, South Africa, has covered current affairs-related news at The Citizen and Rekord Noweto for over five years.

Nationwide outage due to global IT impact
The City of Tshwane also reported internet connection problems affecting IT services. Image: @pmcafrica/ Twitter.
Source: Twitter

Capitec Bank customers were greeted with a troubling message this morning as the bank announced widespread service disruptions affecting card transactions.

The message on X below read:

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"Capitec: We are experiencing nationwide service issues, including Card. We're working hard to resolve this, and we apologise for any inconvenience."

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However, this announcement did little to soothe the frustration of many users who took to social media to express their displeasure.

Netizen @fredlaw16 voiced his anger, stating:

"I travel all the way from Bloem to JHB to make a purchase, and petrol won't take me back #capitec."

The inconvenience of being unable to make purchases, especially during travel, was a common complaint.

Another user, @MsRofhiwa, drew a humorous but critical comparison, saying:

"#Capitec wants to VBS us "

@WaxxinatedDJ commented:

"Investing on #capitec bank is high risk."

Meanwhile, @DannyCat_pty urged the bank to find a quick solution:

"Make a plan CAPITEC things need to be paid and bought come on guys redundancy! #Capitec."

Global IT outage impact

The service issues at Capitec appear to be part of a broader IT outage affecting several major sectors worldwide.

The Spectator Index reported significant disruptions also impacted other central banks, media outlets, and airlines. The extent of the outage included:

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Local impact in South Africa

The City of Tshwane also announced that its internet connection was down, affecting all IT-related services, including the prepaid vending system.

"Residents should please note that all IT related services, including the prepaid vending system, are not accessible at this time. Technicians are attending to the problem."

See the post on X below:

Capitec customer posts video withdrawing money from Chinese ATM, SA amazed global one card works abroad

Briefly News reported that a video of a Capitec customer withdrawing money from an ATM in China got the internet streets talking.

The woman followed the prompts on the screen written in a foreign language, and the TikTok shook many.

SA people were amazed that the Global One card could be used at international ATMs, and they posted jokes in the comments.

Source: Briefly News

Authors:
Reitumetse Makwea avatar

Reitumetse Makwea (Editor) Reitumetse Makwea is a Current Affairs journalist at Briefly News. She has a National diploma, Advanced diploma and Post-graduate diploma in Journalism from the Tshwane University of Technology. She first worked as a student journalist and freelancer for Caxton's Record Noweto and later joined The Citizen News, where she worked for a little over 3 years covering politics, environmental news, business, education, and health. Reitumetse joined Briefly News in 2024. Email: reitumetse.makwea@briefly.co.za