Sizekhaya Makes Old Winning Tickets Valid After Ithuba Takeover

Sizekhaya Makes Old Winning Tickets Valid After Ithuba Takeover

  • National Lottery prize claims for tickets won before June 2026 can still be claimed from Sizekhaya
  • The new national Lotto operator, Sizekhaya, completed the processes required to sync historical winner records
  • Ticket holders can visit regional offices with original documents to initiate payouts following the transition-period freeze

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Sizekhaya announces plan for Ithuba tickets
Sizekhaya announced their plan for Ithuba winning tickets. Image: Briefly News
Source: Original

In June 2026, the South African National Lottery officially restarted processing prize claims for winning tickets issued before its June 1 operational handover. The nationwide reopening occurred after the new operator, Sizekhaya, successfully synchronised historical winner data with their new systems to restore services.

The verification process, monitored by the National Lotteries Commission (NLC), involved a high-stakes technical audit to ensure every historical liability was accurately accounted for. Sizekhaya revealed that the delays were a necessary security measure to prevent a spike in fraudulent claims during the transition. By pausing payouts, the team was able to ensure a "clean-slate" migration of sensitive data from the previous operator.

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Sixekhaya to payout Ithuba winning tickets
Sizekhaya promises to pay out Ithuba winning tickets. Image: Erik Mclean
Source: UGC

How to claim Ithuba lotto wins after Sizekhaya

Got a golden ticket from May 31 or earlier? Here is exactly how and where you can process your lotto prize claims: All tickets remain valid for exactly 365 days from the date of the draw. Winners of a mid-tier prize (R2,001 – R50,000): Visit a National Lottery regional office or selected partner banks to secure your payout. For more than R50,000, you’ll need to make a trip directly to a National Lottery regional office. Note: Major winners will also receive mandatory financial advice and trauma counselling to help manage the life-changing windfall.

This reveal brings closure to a week of uncertainty for winners who feared their pre-transition tickets might have lost their validity during the corporate management change. National Lotteries Commission Commissioner Jodi Scholtz said:

"This milestone provides certainty for players and helps ensure that legitimate prize claims can now be processed and paid in accordance with established regulatory and governance requirements."

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Read comments from worried lotto players below:

@mpilo_simon commented:

"Hey @za_lottery, since I bought my ticket 3 weeks ago, when it was still Ithuba operating the Lotto. I just can't check my ticket. I have been to so many shops, and no one helps. Please reply to help a frustrated lottery buyer. Thanks."

@ThaboTitus74 said:

"I am having the very same problem, bro. They tell me I must keep my ticket safe until the solution is found, coz we can't check our ithuba ticket on the new system."

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Source: Briefly News

Authors:
Rutendo Masasi avatar

Rutendo Masasi (Weekend Entertainment and Human Interest editor) Rue Masasi is a Human Interest and Entertainment writer at Briefly News who graduated with a BA (Hons) in English from Rhodes University in 2018. Rue also has 4 years of experience in journalism and over four years of experience as an online ESL teacher. She has also passed a set of training courses by Google News Initiative. You can reach her via email: rutendo.masasi@briefly.co.za