City of Tshwane Says Employee Who Sent Insulting and Threatening Text Messages to Customers Has Been Suspended

• The City of Tshwane has taken action to hold the employee who sent threatening and insulting text messages to customers accountable
• Several residents were met with foul messages asking them to pay outstanding fees in a threatening tone
• The City says the employee has been suspended, but some South Africans find the whole situation hilarious

PRETORIA - City of Tswhane residents were surprised to open their text messages about outstanding fees laced with insults last week.

Many took to social media to share the alarming text messages and tried to understand if this was the new way of doing business.

The text messages were sent to the City's defaulting customers and included outstanding balances, reference numbers as well as insults with a threatening tone, reports TimesLIVE.

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City of Tshwane suspends employee who sent insulting text messages to customers

The culprit responsible for the distasteful messages to the City of Tshwane customers has been found and placed on precautionary suspension pending further investigation.

According to the City's spokesperson Selby Bokaba, the service provider company has promised to conduct an internal forensic investigation and share the results with the city.

In a press release released on Tuesday, 28 February, the city stated that an apology was issued to customers last week Friday. The city also assured its customers, relevant stakeholders and the public that all their information is still intact and their cyber control systems are still functional.

The City previously denied that the messages were sent by someone who worked for the city.

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South Africans have more questions about the threatening messages from the City of Tshwane

@Karabo_Fothane said:

"This is really bad "

@zoemalatji said:

"I wont lie, this was really funny "

@GlenMaglenana said:

"For a second, I thought it's the thugs collecting 'protection fee', which they do a lot in CPT."

@PuleSebola said:

"As customers who received the SMS re kgopela a proper apology in a form of ex gratia into our bank accounts."

City of Tshwane outs posh neighbourhood for owing R25m, SA wants more deets: “Not all that glitters is gold”

Briefly News previously reported that the City of Tshwane's official Twitter account called out an entire neighbourhood online in Pretoria. According to the post, the affluent estate based in the northern area of Pretoria owes the city R25 million.

The drama in the tweet shared by the account left a few social media users laughing their socks off. Others tried their best to get to the bottom of how such an insane amount of money could have built up without anyone figuring it out sooner. The tweet shared by the account read:

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"NOT all that glitters is gold - An affluent estate in PTA North owes us R25 mil."

Source: Briefly News