Delivery Driver Allegedly Steals Customer’s Order on Camera: “Stole My Food”

• A business owner uploaded footage on his social media account showing a delivery driver allegedly stealing his food
• The man claimed that the driver took a photo of the parcel as proof that he dropped it off and then put it back in his motorbike's top box
• Shocked online community members expressed their thoughts in the comments and shared similar unfortunate experiences

A local man hoped to dig into a delicious meal, but never even got close to his parcel. Sadly, after reviewing footage, the customer alleged that he saw his Uber Eats delivery driver steal his food.

Carlo Hayes, the owner of a jewellery design company, Carlo Hayes Designs, released the damning footage on his Facebook account on 3 September, 2025. It showed a person wearing a helmet and a blue jacket dropping off the food in front of a gate. Next, the driver seemed to be taking a picture as proof of the delivery before putting the meal back into their motorbike's top box.

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An upset Carlo alleged in his post's caption:

"Look how Uber Eats stole my food. Takes a photo to show that he dropped it off, and then he takes it again for a nice little lunch."

Briefly News contacted Uber South Africa and is awaiting their response on whether the driver was identified and the steps taken in response, the recourse customers have when their food is stolen after a 'delivered' picture was uploaded by the delivery driver, and an explanation on how Uber's current 'photo proof' system is designed to work and plans to strengthen it.

South Africans outraged at alleged thief

Hundreds of social media users flooded the comment section with anger directed towards the driver, with some sharing similar stories of misfortune.

Francois Nel hoped for the worst for the driver, writing:

"May he get a runny tummy. I hope you ordered something with lots of chillis."

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Annebell van Heerden told the online community:

"It has happened to us a few times, so we have only used Mr D from then on and have never had any issues."

A shocked Anèl van der Westhuizen exclaimed and wondered:

"No! But shouldn't they hand it over to a person? Just taking a picture at the gate is BS. It must be a Pretoria thing. Here in Johannesburg, they must hand it over to you in person and also ask for the PIN."

Herman Carstens jokingly shared under the post:

"Well, if you are too lazy to go and buy your own food, then apparently you take it as it comes."

A stunned Naydine Scheffers stated:

"Omw! A crook thinks of everything. I wouldn't have even gotten such an idea."

Annalize van As, who tried to find the humour in the situation, commented:

"Busted! Big Brother is watching him."

Take a look at the Facebook post below:

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3 Other stories about delivery drivers

• In another article, Briefly News reported that a woman got candid about her experience as an e-delivery service driver. She detailed one encounter that made her stop working.
• A video of a determined Checkers Sixty60 delivery driver navigating through flooded roads during heavy rainfall received massive respect from the country, as they praised his commitment.
• Delivery drivers proudly circled and revved their motorbikes around their young colleague after his graduation. Social media users were touched by the unity and encouragement shown.

Source: Briefly News