UKZN Technical Glitch Sends Acceptance Letters to Rejected Applicants, University Apologises

UKZN Technical Glitch Sends Acceptance Letters to Rejected Applicants, University Apologises

  • A technical glitch on the University of KwaZulu-Natal's system resulted in rejected students accidentally receiving firm acceptance offers via e-mail
  • This has disappointed applicants who had been excited to start their 2022 academic year at the university
  • The disappointed applicants shared screenshots of both their firm acceptance letters and the SMS from UKZN on social media platforms

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DURBAN - A technical glitch on the University of KwaZulu-Natal (UKZN)'s system resulted in rejected students accidentally receiving firm acceptance offers via e-mail. The university apologised to these applicants and sent them SMSes to withdraw their firm acceptance offers.

“Dear applicant, you may have received a firm offer letter via email today, please note this was due to a technical error and your status remains unsuccessful. Our apologies for the inconvenience this has caused,” UKZN wrote in their SMS.

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This has disappointed applicants who had been excited to start their 2022 academic year at the university. According to The Witness, this glitch occurred mainly to those who had applied to the Howard Campus.

UKZN, University of KwaZulu-Natal, university application, rejected applications, technical glitches, education
Applicants to UKZN's Howard Campus are disappointed to learn they were rejected after receiving firm acceptance offers. Image: RAJESH JANTILAL/AFP via Getty Images
Source: Getty Images

The power of social media and Covid-19 policies

The disappointed applicants shared screenshots of both their firm acceptance letters and the SMS from UKZN on social media platforms. In doing so, they discovered that many people had experienced the same situation.

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The applicants who are accepted into UKZN can only register online. Unfortunately, due to concerns surrounding Covid-19, the university will not be offering in-person registration during the 2022 period. While some other universities have a vaccine mandate, UKZN does not require staff and students to be vaccinated, News24 reports.

However, those who wish to access campus will need to show a negative PCR test result that is less than 48 hours old. UKZN took this decision at the end of 2021.

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South Africans react to UKZN acceptance glitch

@WandileMsomiX believes:

"No this is not right. You will have to take them now!! You can't play with people's emotions like that especially at this time of the year where Anxiety levels are high. Take them manje !!"

@eyamantungwa_ remarked:

"Nothing about this institution shocks me anymore."

@ThokozaniChili said:

"They also didn’t send offers to ones that DID get accepted."

@dipuomahanyele shared:

"The celebrations that were had in those families!"

@uKhnysl asked:

"Oh, my days. What?"

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Speaking about universities, Briefly News previously reported that the National Student Financial Aid Scheme offers subsidised financial aid to students from poor and working-class backgrounds in public institutions of higher learning.

At the moment, there are 50 TVET colleges and 26 public universities considered. The funding takes care of the student’s tuition, registration, learning items, accommodation, meals, and cash for personal use while on campus.

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Source: Briefly News

Authors:
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Claudia Gross (Editor) Claudia Gross holds an MA in Journalism from Stellenbosch University. She joined Briefly's Current Affairs desk in 2021. Claudia enjoys blending storytelling and journalism to bring unique angles to hard news. She looks forward to a storied journalistic career.