Kenyan Businesswoman Shares Experiences With Good, Bad Airbnb Clients: “Ran With R3.5k Bill”
- Zippy Kinyua, an Airbnb operator, commended some clients for their cleanliness, noting that they had washed the utensils and only left the bed undone
- Kinyua said that while many customers are respectful and clean, some leave the houses in a bad state and do not respect check-out times
- Kinyua recounted her worst experiences, including clients who broke all the plates and ran away with a bill of R3 500
A Kenyan woman operating an Airbnb business in Nanyuki shared a video showing how clients left the house after a two-day stay.
Source: UGC
In a video she shared on TikTok, Zippy Kinyua (@wangecikinyua) commended the clients for leaving the house clean and organised. She remarked that they had washed the utensils, just the bed was not done.
This highlighted the challenges many Airbnb operators face when dealing with clients who destroy property and lack cleanliness.
See the video below:
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Are majority of Airbnb clients good?
She explained that many customers are good, but some leave the houses in a bad state.
"Rarely do I get clients that will damage your house with malicious intentions. For the most part, I have really enjoyed this business because my clients are very respectful. I take time to engage with them so they have a feeling that they know me and would not want to wrong me.
"Some customers will be extremely bad on things like cleanliness but most of them are very clean. I don't have a bad history with many but some clients are really bad. They do not respect your check-out time, and they leave the house as filthy as they can," Kinyua shared.
Worst experiences as an Airbnb host
Kinyua recounted some of her worst experiences as a host.
"The worst a client did was scrubbing and destroying my non-stick cooking pots with steel wool. I don't know if they did not know they should not do that. But then again, steel wool was not in the house, so they took the initiative to go and buy it and scrub the pots. I had other clients who broke all the plates and ran away with a bill of R3.5k" Kinyua shared.
Despite these challenges, Kinyua remains positive about her hosting business and emphasises the importance of communication and building good standings with clients to foster mutual respect.
Reactions to Airbnb video
The video has garnered many reactions on TikTok, with many netizens commending the clients for leaving the Airbnb in a good state.
@kinz asked:
"Am really confused... should one do dishes and clean an Airbnb????"
@moryans02#hellen said:
"Yes, I leave Airbnb neat. How I found it."
Hannah Bella NK added:
"Mimi hufil guilty kuacha uchafu karibu nioshe mpaka towels and I stay a week or more.(I feel guilty about leaving a mess; I almost wash even the towels... and I stay for a week or more.)"
Woman shares clip of luxurious Cape Town Airbnb with stunning décor
Meanwhile, Briefly News reported that a Mzansi woman got netizens' attention after sharing a video of a stunning Airbnb. In the post, she shared that she stayed in the Camps Bay villa during a recent vacation.
The home's modern and stylish interior left netizens in awe and keen to book it for themselves.
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Source: TUKO.co.ke
