UIF claims: The complete guide to claiming UIF in South Africa 2024

UIF claims: The complete guide to claiming UIF in South Africa 2024

Life is a roller-coaster. One minute you are employed, and the other you are being retrenched or let go due to issues like company restructuring. When this happens, you are at risk of financial woes. To reduce these effects, South Africa has established an Unemployment Insurance Fund (UIF) that workers can claim at some point in their lives. Here is a guide on how to make UIF claims in South Africa.

What are UIF claims?
UIF claims are unemployment benefits offered by the South African government to employees are let go or retrenched. Photo: @uifsimplifiedsa
Source: Instagram


The Unemployment Insurance Fund is South Africa’s response to Social Security. The government initiative is a saviour for workers who have been retrenched or terminated without fault. Find out how you can make UIF claims in South Africa.

What are UIF claims?

The Unemployment Insurance Fund is South Africa’s initiative to pay workers who have been retrenched or terminated without fault. It is strict on the fault part in that it cannot pay workers who have been terminated for issues such as bad conduct or negligence. Additionally, it cannot pay anyone who has left their work without notice.

Read also

UIF claim approved SMS guide 2024: Everything to know

Who can make a UIF claim?

Any employee who has registered with the fund and has contributed to it. Even so, an employee may be exempted from contributing to this fund if:

  • They work in the national or provincial government.
  • They are a member of the municipal council.
  • Have been employed for a minimum of 24 hours a month with a specific employer.
  • Their contract is part of the Skills Development initiative.

How to check your UIF claim status online

If you are unsure about your registration, you can always check to see if you are viable. The process is as follows:

  • Visit www.ufiling.co.za
  • Click on check my status and proceed to read the instructions
  • Enter the Captcha number for verification
  • Enter your UIF Reference Number

After this, you will get a notice displaying your claim status. If not, you can choose to use this second method:

  • Send an email to online.BCP@labour.gov.za
  • Provide your name, ID and UIF registration number

Read also

UIF cancellation online procedure: What you ought to know

After a while, you will get a reply detailing your status.

When to claim UIF

When to make UIF claims
You can only make UIF claims when you are retrenched, let go, your contract expires, or employer runs bankrupt. Photo: @uifsimplicity
Source: Instagram

You can only claim if you have been retrenched, let go, the contract expires, or your employer runs bankrupt. It means that getting UIF in South Africa is impossible if:

  • You were let go for disciplinary actions like bad conduct or rule violation
  • You were suspended because of a criminal act or fraud
  • You turned down training or advice
  • You willingly quit your job
  • You already qualify for a benefit from an unemployment fund under the Labour Relations Act
  • You are receiving benefits from other schemes established by the Labour Relations Act

What happens to my UIF when I resign?

Unfortunately, you will be able to claim it. The rule of this fund is that it cannot be claimed after resignation, suspension, or being absconded from work.

How to claim UIF when resigned

Read also

How to check UIF payout in 2024: Simple steps to check your UIF TERS payment status

Despite the rule, you can claim if the Commission for Conciliation, Mediation and Arbitration (CCMA) considers your resignation a constructive dismissal.

UIF payout process

documentation for UIF claims
You must have essential documentation to lodge UIF claims and also follow the correct protocol. Photo: @berry_babies_.
Source: Instagram

You can claim UIF online or offline. You can claim online by visiting www.ufiling.co.za. Here are the steps to follow to lodge this unemployment claim offline:

  1. Visit the department of labour office and sign an unemployment register.
  2. Return after every four weeks to sign the registry to show you still need the unemployment benefits.
  3. Have the necessary documentation. These include:
  • A copy of the 13-digit bar-coded identity document
  • A copy of your last six payslips
  • Information supplied by your employer (UI19)
  • A service certificate from the employer
  • Registration proof as a work seeker
  • A fully completed registration form

You will find the relevant forms from the department’s offices, or you can download them from labour.gov.za. Meanwhile, you will also be given a white card by a UIF officer. Ensure the white card is signed by the officer on duty on each of your visits.

Read also

UIF contact details: who to contact for assistance on UIF and TERS and how to

Similarly, make sure you return to the office at the correct date and on time during the required four weeks. If, for example, you cannot make it due to an illness, make sure you submit a doctor’s note to the department.

NOTE: If you genuinely want these benefits, you must be prepared to:

  • Attend training or career counseling if the UIF officer asks you to.
  • Be ready to work if you are offered work.
  • Go to different firms searching for work. You must present a signed form showing you looked for work but could not find any job opportunity.

When will I receive my UIF money?

UIF money
If you meet every requirement, you will receive your UIF money at least eight weeks after your registration. Soon after, it will be deposited to your bank. Photo: @banknotes_silver
Source: Instagram

If everything goes accordingly, you will receive it roughly eight weeks after the registration process. The funds will then be paid to your bank account after every four weeks until it is depleted. You will always receive a slip whenever you receive the money showing you the amount you have received and your balance.

Read also

Quick intresting facts about GetBucks loans online

Does UIF money expire?

If the money is not claimed, it is transferred to an unclaimed benefits fund. You can still access this account but through the proper channels. However, some funds’ rules state that the amount must be written back after a set duration.

UIF claims in South Africa are the government’s initiative for employees who are let go or retrenched. They also apply to employees whose contract has expired or the employer has run bankrupt. Finally, they apply to employees who contribute to the fund.

Briefly.co.za shared a post about the 12 famous wonders of the world that you should probably know and visit. The list consists of breathtaking wonders that are either ancient or modern or natural or man-made.

Some of these buildings and places are maintained and preserved by various organizations. The list includes famous sites like The Parthenon in Athens and Angkor Wat in Cambodia. Read on to discover more of these wonders.

Read also

UIF calculator: how much can you claim from UIF in 2024?

DISCLAIMER: This article is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!

Source: Briefly News

Online view pixel