How to port to Telkom in 2024: Full step-by-step guide on how to do it

How to port to Telkom in 2024: Full step-by-step guide on how to do it

In present-day South Africa, mobile phone numbers serve as a form of identity. People have maintained the same mobile phone digits for years. Once you get used to your number, you will not want to change it or keep memorising new digits. If you are a subscriber of another mobile network and wish to join the Telkom community, you should learn how to port to Telkom.

How to port to Telkom today
Photo: canva.com (modified by author)
Source: UGC

TABLE OF CONTENTS

Porting a number to Telkom simply means switching from another service provider to Telkom while retaining the digits in your current mobile phone number. The only thing that changes is the prefix for the service provider. If you wish to, you should learn how to port to Telkom right away.

How to port to Telkom: all you should know

Many people avoid switching from one mobile operator to another because they do not wish to lose their original mobile phone digits. Fortunately, porting allows you to retain your number. Only the prefix changes. Discover how to port to Telkom today.

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How to port to Telkom mobile (for prepaid customers)

Before you can port your number to Telkom, you need the following things.

  • Your national identity card number
  • A new Telkom SIM card
  • An ICCID number
  • In place of ICCID, ICCIC Telkom refers to a 20-digit number located on the back of your SIM card. It often begins with 89

If you have the information above, you are ready to begin the porting process. Follow the steps below. Note that Telkom's terms and conditions apply.

  • Open the messages app on your mobile phone and type PORTME#IdNumber#ICCID number. Send the message to 0811607678. Note that the standard SMS fees will apply.
  • Wait for the company to respond. Expect a response within two days or less.
  • Follow the instructions given to complete the process.

If you wish, you can also visit the nearest Telkom shop and request the agents to assist you with the porting process.

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How to port a postpaid number to Telkom

Postpaid customers cannot port to Telkom via SMS. Instead, they should visit the nearest Telkom shop. The agents will issue a form they must fill out for the porting service to be effected.

A Telkom banner on a blue background
A Telkom banner on a blue background. Photo: @Telkom
Source: UGC

How to port from MTN to Telkom

If you have been wondering how to port to Telkom from MTN, below are the steps you should take to port from MTN to Telkom in South Africa.

  • First, visit the nearest shop and purchase a new Telkom SIM card.
  • Next, RICA your new SIM card, i.e., Telkom.
  • After completing the step above, open the Messages app on your mobile phone while it is still fitted with your MTN SIM card.
  • Type PORTME#youridnumber#iccid on your messages. Proofread it to ascertain all the numbers are correct. Send the message to 081 160 7678.
  • Wait for 24 hours for the new SIM card to be activated. Note that once it is activated, your old MTN number becomes inactive.
  • To use your phone, fit your newly activated Telkom SIM card into it.
  • Purchase some Telkom airtime and you will be ready to enjoy the company's services.

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How to port MTN to Telkom online

Note that sending a message (as explained above) is the only way to start the porting process at the moment. Telkom is yet to unveil an online porting process.

How to port from Vodacom to Telkom

The steps involved in porting from Vodacom are the same as those explored in the section above (How to port from MTN to Telkom). Follow them to complete the process.

How to port to Telkom using USSD

Currently, there is no USSD that allows you to port numbers to Telkom. Instead, send an SMS to begin the process (as described above).

How to port to Telkom without a SIM card

Kindly note that you will need a Telkom SIM card to complete the porting process. You cannot port without a SIM card.

A man using a smartphone while enjoying a cup of tea
A man using a smartphone while enjoying a cup of tea. Photo: pexels.com, @Mart Production
Source: UGC

Porting terms and conditions and things to bear in mind

Below is a list of things you should know before porting to Telkom.

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  • You must fulfil any commitments or outstanding payments from your current service provider before porting to Telkom.
  • Telkom may not support some of the products offered by your former service provider.
  • You must buy a new Telkom SIM card before porting.
  • Telkom reserves the right to register your new number.
  • You cannot port a suspended, cancelled, or blacklisted number.
  • You can continue using your mobile phone after porting unless it is locked.

What is a porting number?

Porting means a permanent way of moving a phone number to another provider. The old account associated with the number will be closed.

Can you port your number online?

Telkom does not have an online porting system yet.

How do you port your SIM contact?

You can port your contact by messaging PORTME#youridnumber#iccid to 081 160 7678.

How do you port your number to Telkom online?

There is no online porting system yet. Instead, you should message PORTME#youridnumber#iccid to 081 160 7678.

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How can you port your mobile number online?

There is no way to port your mobile number online at the moment. Use the SMS option instead.

Learning how to port to Telkom is easy and straightforward. Follow the guide above to complete the process.

DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!

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