How to check subscriptions on MTN: Steps to manage your subscriptions
MTN South Africa offers many subscription services, including educational and entertainment content. Some of these subscriptions are from third-party companies that partner with this network provider. Since you are free to opt out of these services anytime, learn how to check subscriptions on MTN.
Source: UGC
If your airtime balance keeps decreasing without notice, you probably have active subscriptions deducting your credit. To control your expenditure, always check and manage your active MTN subscriptions. Learn how to check subscriptions on MTN below.
How to check subscriptions on MTN SA airtime
You can unintentionally subscribe to a mobile service due to misleading advertisements or unclear terms and conditions. Nonetheless, you can always opt out of those you no longer need. Discover various ways of checking MTN subscriptions below and how to unsubscribe from these services.
How to check active subscriptions on MTN via USSD
Checking your subscriptions on MTN via USSD is easy. You can follow the steps below to view all active subscriptions on your line.
- Dial *141*5# on your mobile device.
- Select option 2 (Content Services).
- Select option 1 (Manage Content Services).
- Follow the prompts to view all your active subscriptions.
How to check subscriptions on MTN SA online
When subscribing to any service on MTN, read the terms and conditions thoroughly to understand what you are signing up for, including the duration, charges, and cancellation policies.
How to check subscriptions on the MTN app
You need a stable internet connection for seamless access to check or cancel MTN subscriptions through its website or mobile app. Here is how to check and cancel subscriptions via the MTN app:
- Download the MTN app and install it on your device.
- Register or login if you have registered.
- Go to the 'Services' or 'Subscriptions' section.
- View your active subscriptions.
- Select (tap) the subscription to cancel.
- Follow the prompts to cancel the subscription.
- Confirm the cancellation before leaving the app.
Source: UGC
How to check subscriptions on the MTN website
Free trials can be enticing but often require your payment details upfront. Some of these services automatically start charging once the trial period ends. So, ensure you cancel if you do not wish to continue the subscription. Here is how to check and cancel subscriptions via the MTN website:
- Visit the MTN website.
- Register or login if you have registered.
- Go to the 'Services' or 'Subscriptions' section.
- View your active subscriptions.
- Select (tap) the subscription to cancel.
- Follow the prompts to cancel the subscription.
- Confirm the cancellation before leaving the website.
How to check subscriptions on MTN SA via SMS
You cannot check or cancel subscriptions on MTN SA via SMS. You only use USSD *141*5#, go to the MTN app, or use the MTN website to view or cancel subscriptions.
How to cancel subscriptions on MTN
Checking subscriptions regularly ensures you are not paying for unwanted services that continue deducting airtime from your line without notice. Here is how to cancel subscriptions on MTN:
- Dial *141*5# on your mobile device.
- Choose option 2 (Content Services).
- Select option 1 (Manage Content Services) to view active subscriptions.
- Choose a subscription you wish to cancel from the displayed list.
- Proceed with canceling the specific subscription.
- You may be prompted for further confirmation before the cancellation is successful.
If you wish to limit or opt out of marketing messages related to premium-rated services (WASP) from third third-parties partnering with MTN:
- Dial *141*5# on your mobile device.
- Choose option 2 (Content Services).
- Select option 1 (Manage Content Services) to view or cancel subscriptions.
- Choose option 2 (Charges).
- Select option 1, Block Premium Rated Services.
- Block or unblock future charges depending upon your preference.
Source: UGC
How to cancel SMS subscriptions on MTN
You can block any PRS marketing using these steps:
- Dial *155#.
- Select option 3 (Stop third-party messages).
You can also stop PRS charges using this guide:
- Dial *155#.
- Select option 99 (more).
- Select option 4 (Block/Unblock future charges).
- Select option 2 (Premium-rated services).
Other useful MTN USSD codes
Besides knowing MTN short codes for checking and canceling subscriptions, other helpful USSD codes MTN customers ought to know are:
| MTN USSD codes | Description |
| *130*0# | Browse all USSD services |
| *136# | Check your balance |
| *136*1# | Detailed balance inquiries |
| *121*number# | Callback request |
| *136*2# | Buy voice, SMS, data, and promotional bundles |
| *136*10# | Eazi Recharge using a debit or credit card |
| **61*the number diverting to# | Divert unanswered calls to another number(R9,99 monthly subscription) |
| ##61# | Cancel all call diversions(R9,99 monthly subscription) |
| *136*5# | Cancel your data purchase |
| *#06# | Display your device's IMEI number on screen |
| *135*2# | Know international calling rates |
| *135# | International voicemail retrieval while abroad |
| *136*5# | Manage bundles and subscriptions while abroad |
| *136*3# | Me2U - Buy or transfer airtime, SMS, or data to another MTN number |
| *141*(voucher no.)*(recipient phone number.)Then, follow the prompts to complete the recharge. | Me4U - Recharge another MTN number using a Prepaid voucher |
| *135# | Prepaid data roaming - Ability to use your device while traveling |
| *141# | Check your prepaid roaming balance |
| *111*1# | View prepaid roaming rates |
| *127*(number)# | Pay4Me - Make a reverse-billed call. The person you’re calling will be charged 99c per minute. |
| *123# | Get phone and network settings to set up to your device |
| *136*4# | Compare prices for plans - Migration |
| *120*2272# | Recharge via Absa |
| *120*3279# | Recharge via Capitec |
| *120*321# | Recharge via FNB |
| *120*001# | Recharge via Nedbank |
| *120*2345# | Recharge via Standard Bank |
| *136*5#Select the 'Manage Bundles' option to cancel SMS bundles | Cancel an SMS bundle purchase |
| MTN USSD codes | Description |
| *135*14# | SMS Roaming - Receive and reply to SMS while abroad |
| **05*PUK number*New PIN code*new PIN code# | Unblock your cellphone and reactivate your account |
| *234# | Activate your MyMTN YelloBucks account |
| *151*1# | XtraTime for MTN customers |
| *120*151# | XtraTime for non-MTN customers |
| *100# | Missed call notifications -Access voicemail menu |
| *111# | International Roaming |
| *120# | COVID-19 support materials and information |
| *121# | Callback - Send a request asking someone to call you |
| *123# | Play menu |
| *124# | Betal Labs |
| *126*7927# | SIM Swap - Swap your old SIM card for a new SIM card |
| *127# | Pay4Me - Ask the person you’re about to call to pay for the phone call |
| *132# | Campaigns |
| *131# | RICA - Register and activate your new SIM card |
| *142# | Personalized offers |
| *143# | Personalized social bundle deals |
| *144# | Sponsorships |
| *151# | Financial services |
| *155# | Digital subscriptions |
| *156# | Scratch & Win |
| *162# | Self-help menu for contract customers - Answers to questions about your contract |
| *173# | Self-help menu for Prepaid customers to easily manage your account |
| *175# | Zone - Browse all the available Zone deals |
| *411# | Pulse - Browse all the Pulse bundle offers |
| *151*2# | XtraTime - Apply for an airtime advance and pay on your next recharge |
| *136*5# | Account settings |
| *136*3# | Ask someone to send you airtime, data, or SMS bundles |
How can you see all your MTN subscriptions?
Dial *141*5#, choose option 2 (Content Services), then select option 1 (Manage Content Services) to view a list of your active MTN subscriptions.
How can you cancel your MTN phone subscriptions?
To cancel your MTN subscriptions, dial *141*5#, pick option 2 (Content Services) and choose option 1 (Manage Content Services) to view your active subscriptions. After that, select a subscription you wish to cancel and opt-out. You may be prompted for further confirmation before the cancellation is successful.
How can you stop unwanted subscriptions on MTN?
To opt-out of marketing messages from WASP premium-rated services, dial *141*5#, choose option 2 (Content Services), select option 1 (Manage Content Services), select option 2 (Charges), select Block Premium Rated Services, then block future charges depending upon your preference.
How can you cancel your unknown subscription on MTN?
Block any PRS marketing on MTN by dialing *155#. After that, select option option 3 to stop all third-party messages.
Are there any charges for checking or canceling subscriptions on MTN?
Checking or canceling your subscriptions on MTN via USSD is free. You only incur additional fees if the terms and conditions of the content provider state so.
Source: UGC
Can you cancel subscriptions on MTN at any time?
You can cancel subscriptions at any time, whether it’s a monthly recurring or one-time purchase subscription.
Can you check and cancel subscriptions on MTN if you are roaming internationally?
You can check and cancel subscriptions while roaming internationally for free. Nonetheless, international call rates may apply when contacting customer service for assistance.
What is the MTN customer care number?
For more information about subscriptions, call 135 (MTN users)/ 083 135 (other networks). You can also use MTN WhatsApp number 083 123 0011.
Knowing how to check subscriptions on MTN will reduce your airtime expenditure. You can avoid accidental subscriptions by not tapping suspicious pop-ups and ads on apps/websites and reading the terms and conditions before subscribing. Also, avoid being enticed by free trial subscriptions. Some services will automatically start charging once the trial period ends.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
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Peris Walubengo (Lifestyle writer) Peris Walubengo is a content creator with 5 years of experience writing articles, researching, editing, and proofreading. She has a Bachelor of Commerce & IT from the University of Nairobi and joined Briefly.co.za in November 2019. The writer completed a Google News Initiate Course. She covers bios, marketing & finance, tech, fashion & beauty, recipes, movies & gaming reviews, culture & travel. You can email her at perisrodah254@gmail.com.
Cyprine Apindi (Lifestyle writer) Cyprine Apindi is a content creator and educator with over six years of experience. She holds a Diploma in Mass Communication and a Bachelor’s degree in Nutrition and Dietetics from Kenyatta University. Cyprine joined Briefly.co.za in mid-2021, covering multiple topics, including finance, entertainment, sports, and lifestyle. In 2023, she finished the AFP course on Digital Investigation Techniques. She received the 2023 Writer of the Year Award. In 2024, she completed the Google News Initiative course. Email: cyprineapindi@gmail.com
