Where to buy an Amazon gift card in South Africa and how to use it
Purchasing an Amazon gift card in South Africa makes for a much-appreciated gesture for loved ones. You can buy one of these e-gift cards via Amazon directly or one of the supported local third-party retailers, such as Carry1st, G2A and SEAGM.

Source: UGC
TABLE OF CONTENTS
Key takeaways
- Amazon offers gift cards that are available in South Africa for avid online shoppers to splurge on whatever items they have been eyeing.
- You can buy an Amazon South Africa gift card online via supported retailers, which include Amazon itself or Carry1st.
- Using the gift card is a quick and simple process, with customers needing to enter the voucher code on the website.
- The voucher code automatically adds the amount to your profile as credit for future purchases.
Buying an Amazon gift card is a thoughtful gesture for loved ones
Giving a friend or family member an e-gift card is both a thoughtful and practical gift, offering them the option to pick something they truly want. You can purchase Amazon gift cards directly via their website, with pre-loaded values of:
- R50
- R100
- R250
- R350
- R500
You can also enter a customised value of between R1 and R2,000. Alternatively, you may purchase these vouchers from third-party retailers, such as:
- Carry1st
- G2A
- SEAGM
- Eneba
- Bitrefill

Source: UGC
How to use an Amazon gift card
You can redeem your voucher on the e-commerce website via the following instructions:
- Step 1: Visit the Amazon South Africa homepage.
- Step 2: Navigate to the 'Accounts and lists' tab at the top right side of the page.
- Step 3: Select 'Your account' and 'Gift cards' on the next page that appears.
- Step 4: You may be required to log in or register an account if you have not already done so.
- Step 5: Select 'Redeem a gift card' and enter the claim code.
- Step 6: Select the 'Apply your balance' button.
- Step 6: Your pre-loaded voucher is credited to your online wallet for future purchases.

Source: UGC
An Amazon gift card may be used for all goods available on the e-commerce website
According to Amazon's terms and conditions, the e-gift card may be used for physical items such as books, clothing, accessories, electronics and digital items. You may not use your gift card for the following:
- Purchasing other gift cards: You may not use the card to buy other e-gift cards, prepaid open-loop cards, or specific third-party gift cards.
- Reselling: Any reselling or reloading of the card is prohibited.
- External payments: Using the card for payment outside of Amazon or its affiliated properties is prohibited.
- Unauthorised use: Customers may not use the voucher for unauthorised marketing, advertising, promotions, sweepstakes or commercial reasons.
- Transferring or cash redeeming: The voucher cannot be redeemed for cash, transferred, or returned for a cash refund.
- Purchases outside of South Africa: Customers may not use the voucher to buy goods or services from any Amazon-affiliated property outside of the country.
Frequently asked questions
Once you have successfully sourced a gift card, there is other essential information to know for those giving and receiving the voucher. Third-party sellers may offer higher values, and the voucher must be spent within a certain timeframe.

Source: UGC
Do Amazon gift cards expire?
The voucher's shelf life is region-dependent. The gift card is valid for at least 10 years from the issue date for South African Amazon customers, or once the full value is spent. Customers may confirm if there is a balance expiry date via their Amazon account's 'Your transactions' section.
How can individuals contact Amazon South Africa's customer care?
Although there is no direct number to contact Amazon, customers can make use of their online 'Call me service' via the following instructions :
- Step 1: Visit the Amazon website.
- Step 2: Navigate to the 'Customer service' section at the top left side of the page.
- Step 3: Select the 'Click here' link.
- Step 4: Confirm your region in the drop-down box and enter your cell phone number.
- Step 5: Select the 'Call me now' button and wait for a return call from a customer service agent.
Customers may also select one of the pre-existing FAQs on the local e-commerce site's customer service section to see if any of their queries have already been answered.

Source: UGC
How can customers track their packages?
Those wanting to keep an eye on their order's delivery process can follow these steps:
- Step 1: Visit the Amazon South Africa website.
- Step 2: Navigate to 'Returns and orders' on the top right side of the page.
- Step 3: Select which order you wish to track under the 'Orders' section.
- Step 4: Updates of the order in question will appear.
How much money can someone put on an Amazon gift card?
The value of an Amazon gift card varies from country to country. In South Africa, the maximum amount has not been clearly stated, but third-party sellers have gone up to R5,000 per card. The maximum limit is set by the retailer selling the card; therefore, customers should check the retailer's terms and conditions for an exact value.
How long does it take to process a refund?
The process may take anywhere from several hours to over 10 business days. The time frame depends on the return and payment methods, and an email will be sent once the refund has been processed. Credit and debit card returns may take anywhere from five to seven business days to reflect.
Conclusion
Purchasing an Amazon gift card in South Africa for a loved one saves you time and effort in sourcing the right gift, and gives them the chance to get what they have been eyeing. Buying the voucher from a third-party seller may offer a greater value. Still, it also increases the risk, so it is essential to confirm beforehand that the retailer is reputable.
DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility!
READ MORE: How to return items on SHEIN: An easy guide for SA shoppers
Briefly.co.za wrote an article regarding another international online retailer that has taken over the local e-commerce industry, SHEIN. SHEIN touched down in South Africa in 2020 and has established an estimated 250,000 customers since.
The returns process is quick and simple. Customers must log a return online with supporting documents and visit their nearest post office to send the item back. Refunds are given once the company has confirmed the return falls under their terms and conditions.
Source: Briefly News