TFG account application in South Africa 2026: Everything you need to know

TFG account application in South Africa 2026: Everything you need to know

The Foschini Group (TFG) is a leading fashion retailer in South Africa. It offers quality clothing at accessible prices across many brands. To shop online or in store on credit, you need an account. This guide explains the TFG account application in South Africa and what to expect in 2026.

TFG staff and a customer showing off a receipt and TFG logo
The Foschini Group is a retail clothing chain in South Africa. Photo: @TFGLTD (modified by author)
Source: Facebook

TABLE OF CONTENTS

Key takeaways

  • The TFG account application in South Africa can be completed online, in-store, or through the TFG app.
  • Applicants must meet basic eligibility requirements and submit valid supporting documents.
  • Approval depends on a credit assessment and successful account activation.
  • Customers can manage payments, track balances, and check application status through official TFG channels.

TFG account application in South Africa

TFG is a South African JSE-listed retail clothing firm that operates over 3000 stores under various names. Its main office is at Parow East, Cape Town.

A TFG account is a retail credit account for shopping across all TFG brands in South Africa. This includes Foschini, @home, Markham, Exact, and others.

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It allows easier instalment payments and provides exclusive offers and rewards. This guide will help you understand the process for the TFG new account application and how to use your account effectively.

Eligibility criteria

Before starting your TFG account application in South Africa, ensure you meet the following:

  • You must be at least 18 years old.
  • You must be a South African resident.
  • Proof of income or employment may be required.
  • You must have a valid South African ID or passport.

Documents required

You will need the following documents when completing your form for the TFG account application in South Africa.

  • South African ID or a valid passport.
  • Proof of residence, such as a utility bill or lease agreement.
  • Proof of income, for example, a salary slip, bank statement, or employment letter.
Three children wearing TFG swim collection
You will need to provide proof of income when applying for a TFG account. Photo: @TFG-The Foschini Group (modified by author)
Source: Facebook

How to apply

You can apply in two main ways:

Online application

TFG account application page
TFG account application can be done online by vising the TFG website. Photo: tfg.co.za (modified by author)
Source: Original

For anyone looking for the TFG account online application in South Africa, follow the steps below.

  • Visit the official TFG website or use the TFG app.
  • Fill in your personal details.
  • Upload the required documents.
  • Submit your application for credit assessment.

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In-store application

  • Visit any TFG brand outlet.
  • Request the TFG account application form.
  • Complete the form and submit the documents.
  • Staff will guide you through the process.

Credit assessment

All applications are subject to a credit check. Your income and credit history determine your account limit. Approval may take a few days.

Account activation

Once approved, you can activate your account. Log in to your TFG portal to:

  • Track purchases.
  • Pay instalments.
  • Manage your account.

Fees/charges

Be aware of possible fees:

  • Interest on unpaid balances.
  • Late payment fees.
  • Annual account fees. Always read the terms and conditions before completing your application.
Models for TFG clothes posing while reading books
TFG account have annual fees. Photo: @TFG-The Foschini Group (modified by author)
Source: Facebook

Additional tips

  • A TFG account gives access to exclusive discounts and promotions.
  • For first-time applicants, ensure all documents are correct.
  • Apply online for convenience using the TFG app.

How to check your TFG account application status

Your TFG account is active only while you have valid insurance and an outstanding balance. You have valid insurance if all policy terms are met. This includes the waiting period and monthly payments.

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To check your TFG account application status, you can:

  • Call TFG customer service at 0860 834 834.
  • Provide your account details to get the current status.
  • Alternatively, log in to the TFG portal to view your application or account information.

Checking your status ensures your account is properly set up and insured. Always keep your payments up to date to maintain coverage.

How to contact TFG

If you have questions about your TFG account application or need help, you can reach TFG in several ways.

  • Phone: Call TFG customer service at 0860 834 834. This is the main number listed in the TFG account application contact details.
  • WhatsApp: Some TFG services allow support via WhatsApp using the same phone contact number 0860 834 834. You can use the TFG WhatsApp number for quick responses.
  • Online: Log in to the TFG portal to check your application status, view balances, or manage payments.
  • In-store: Visit any TFG brand outlet for assistance with applications or account queries.

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Always have your account details ready when contacting TFG. This ensures faster service and accurate information about your account.

How can I apply for a TFG account?

You can apply online using the TFG app or the official TFG website. Alternatively, visit any TFG brand outlet and complete the application form. Ensure you have your ID, proof of residence, and proof of income ready.

A woman lying down reading a book and a family having a meal outdoors advertising TFG
TFG account application can be made through the website or the app. Photo: @TFG-The Foschini Group (modified by author)
Source: Facebook

What is the WhatsApp number for Bash TFG?

You can reach Bash TFG on WhatsApp for queries and support. Use the TFG WhatsApp number if you want assistance with applications, account status, or payments.

Can I open a bank account online without going to the bank in South Africa?

Yes. Many South African banks allow you to open accounts online. You usually need an ID, proof of residence, and a smartphone or computer. Check your bank’s website or app for the exact process.

What is Markham's WhatsApp number?

Markham also provides support via WhatsApp for account queries. You can use the official TFG WhatsApp number, 0860 834 834, to reach them directly.

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How much does Sportscene pay in South Africa?

The pay at Sportscene varies by position and experience. Sales assistants earn around R5,000 to R8,000 per month. Supervisors and store managers at the clothing store earn higher, between R12,000 and R20,000 per month. These figures are averages and may differ by store location.

Can I pay my Sportscene account online?

Yes, you can pay your Sportscene (TFG) account online. Use a credit or debit card, or Instant EFT through the Bash website or app. You can also pay using your bank’s online services. Payments can be one-time or set up as recurring debit orders for convenience.

How to pay the Sportscene account using the Capitec app?

How to pay your Sportscene (TFG) account via the Capitec App:

  1. Open the Capitec App and sign in.
  2. Tap the ‘Transact’ button.
  3. Select the ‘Pay bills’ option.
  4. Search for TFG, Sportscene, or EasyPay/Pay@.
  5. Input your 19-digit account or card number.
  6. Verify the biller and amount, then tap ‘Pay now.’
  7. Confirm the payment using your remote PIN.

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Everything you need to know about the TFG account application in South Africa makes the buying process even more pleasant. The online clothing retailer has legit products at pocket-friendly prices.

Briefly.co.za recently published an article detailing how to open a PEP account online. PEP stores offer an array of accessories and clothing at competitive prices.

A PEP account, including various benefits, can help make your shopping experience easier. How do you open a PEP account? This article details the simple steps and other helpful information regarding the process.

Source: Briefly News

Authors:
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Cindy Karimi Cindy K. Karimi is a content creator with more than 4 years of experience. She graduated from Kenyatta University studying Records Management and IT in 2021. Cindy has been with Briefly since 2020, covering content, mainly celebrity biographies and list articles. Cindy is a dog lover and enjoys hiking, swimming and jogging. Tel: +254710217889

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Sharon Boit (Lifestyle writer) Sharon J. Boit is a creative writer and researcher with over 10 years of experience. She began her career as a project manager and researcher at the Center for Urban Research and Innovations, University of Nairobi. Sharon has written articles and blog posts for MSN News, Ihamba Adventures, and Industry Biz. She joined Briefly.co.za as a Lifestyle Writer in October 2024, covering entertainment, sports, education, and finance. You can reach Sharon J. Boit by email at boit@gmail.com.